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  1. 1. Critical Business Episodes : The Criticality of Damage Adjustment Processes in Insurance Relationships

    Författare :Mikael Gidhagen; Bo Edvardsson; Uppsala universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; business-to-business; claim settlement; corporate insurance; critical episode; critical incident; customer relationship; damage adjustment; feeling of security; financial services; insurance; insurance marketing; insurance relationship; intangibility; loss; marketing; professional services; relationship; relationship character; relationship context; relationship development; relationship marketing; relationship quality; service; services marketing; service quality; Företagsekonomi; Business studies; Företagsekonomi; Business Studies; företagsekonomi;

    Sammanfattning : Corporate insurance relationships involve a highly intangible professional service which provides the corporate customer with risk reduction. Insurance services are here defined as being composed of two elements: the delivery of a feeling of security, and, in the event of a loss, the damage adjustment and claim settlement. LÄS MER

  2. 2. Islands of Togetherness : Rewriting Context Analysis

    Författare :Minna Räsänen; Ann Lantz; Per-Anders Forstorp; James M. Nyce; Paul Dourish; KTH; []
    Nyckelord :HUMANIORA; HUMANITIES; Human-Computer Interaction; call-centre organization; ethnography; togetherness; socio-cultural context; Technology and culture; Teknik och kultur;

    Sammanfattning : A continuing debate within Human-Computer Interaction (HCI) research is how to elucidate, improve, and optimize the relationship between social context and technology use. Social context is conventionally understood as immediate use context while an understanding informed by social science suggests a wider scope, involving actors and structures. LÄS MER

  3. 3. Juvenile Crime in Context : The Significance of School Affiliation

    Författare :Julia Sandahl; Tove Pettersson; Bitte Modin; Robert Svensson; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Juvenile crime; School context; Socio-structural approach; Multilevel analysis; Contextual theories of crime; kriminologi; Criminology;

    Sammanfattning : Within criminology, research on the school-crime relationship has been dominated by individual-level theories and methods. This thesis contributes to the relatively scarce literature focused on the socio-structural aspects of juvenile crime by applying a multidimensional approach to the urban school context of Stockholm. LÄS MER

  4. 4. Expressions of context : Studies of schools, families, and health risk behaviours

    Författare :Gabriella Olsson; Johan Fritzell; Bitte Modin; Michaela Benzeval; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Sociology; sociologi;

    Sammanfattning : This thesis explores the health behaviours of young people. The main focus is on risk behaviours, i.e. those which may have adverse consequences for health. LÄS MER

  5. 5. A Theology for the Bildungsbürgertum : Ritschl in Context

    Författare :Leif Svensson; Arne Rasmusson; Thomas Girmalm; Mats Wahlberg; Johannes Zachhuber; Umeå universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Albrecht Ritschl; the kingdom of God; theology; Christian ethics; Kulturprotestantismus; Bildungsbürgertum; nineteenth-century Germany; historical criticism; historicism; the historical Jesus; materialism; late idealism; Luther and modernity; criticism of religion;

    Sammanfattning : The subject of this historical-theological investigation is the German Lutheran theologian Albrecht Ritschl (1822-1889). Ritschl’s theology is understood in the context of the de-Christianization of the German Bildungsbürgertum (educated middle class). LÄS MER