Sökning: "public service"
Visar resultat 6 - 10 av 624 avhandlingar innehållade orden public service.
6. The Role of Service Guarantees in Managing Services
Sammanfattning : Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. LÄS MER
7. TV FOR CHILDREN : How the Swedish Public Service Television Imagines a Child Audience
Sammanfattning : The study explores how the Swedish public service TV institution imagines a child audience in a societal context where the broadcasting landscape hastransformed greatly over the past thirty years and where TV is seen to constitute both risks and benefits for children. The concept of TV for children is established to broaden the scope for studying what has been broadcast for a child audience on public service TV. LÄS MER
8. Asking the public : Citizens´ views on priority setting and resource allocation in democratically governed healthcare
Sammanfattning : Resource allocation in publicly funded healthcare systems is inevitably linked with priority setting between different patient groups and between different service areas, so-called meso level priorities. Behind every priority-setting decision (investments, reallocating or rationing), are values affecting both the content of the decisions and how the decisions are made. LÄS MER
9. Den föreställda publiken : programpolitik, publikbilder och tilltalsformer i svensk public service-television
Sammanfattning : The main purpose of my thesis is to study Swedish public service television's relation to the audience in the light of three historical phases: The monopolistic system with one channel, the two-channel system with internal competition and the multi channel system with external competition. One starting-point is the notion that it is primarily this series of changes that has determined the external framework for public service televisions relation to the audience. LÄS MER
10. Public sector branding : an internal brand management perspective
Sammanfattning : The increased use of branding within the public sector signifies an important area for academic research that currently lacks theory and empirical evidence; public sector branding. Extant literature paints a scattered picture. On one hand, some branding principles appear to be equally relevant in the public sector as they are in the private sphere. LÄS MER
