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Visar resultat 1 - 5 av 14 avhandlingar som matchar ovanstående sökkriterier.

  1. 1. Säljande samspel : en sociologisk studie av privat servicearbete

    Författare :Kristina Abiala; Lennart G. Svensson; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; interactive service work; service encounter; emotional labor; feeling rules; display rules; deep acting; surface acting; organisational frames; routinization; Sociology; Sociologi; Sociology; sociologi;

    Sammanfattning : Interaction between people can be seen as a distinctive feature of 'post-industrial society'. In this study I investigate some of the conditions for this encounter in private service work in Sweden. I start by discussing some important concepts: service, service encounter and emotional labour. LÄS MER

  3. 2. Framing the water and sanitation challenge : A history of urban water supply and sanitation in Ghana 1909 - 2005

    Författare :Anna Bohman; Lena Andersson-Skog; Urban Strandberg; Björn-Ola Linnér; Umeå universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Ghana; urban water supply; sanitation; institutional change; policy development; frames; private sector participation; economic history; Economic history; Ekonomisk historia; ekonomisk historia; Economic History;

    Sammanfattning : This thesis analyses the development of urban water supply and sanitation services in Ghana from 1909 to 2005.  Special focus is put on institutional arrangements with regard to networked, large scale and centrally managed water and sewerage services. LÄS MER

  4. 3. Development of IT-supported Inter-organisational Collaboration : A Case Study in the Swedish Public Sector

    Författare :Anneli Hagdahl; Toomas Timpka; Linköpings universitet; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; Information technology; Public sector; interorganizational relations; Interorganizational relations; labour market; Information technology; Informationsteknologi;

    Sammanfattning : Collaboration across the organisational boundaries takes place for different reasons. One of them is to solve complex problems that cannot be dealt with by a single organisation. The area of vocational rehabilitation constitutes an example of inter-organisational collaboration motivated by a need for joint problem solving. LÄS MER

  5. 4. Networks as a means of supporting the adoption of organisational innovations in SMEs : The case of Environmental Management Systems (EMS) based on ISO 14001

    Författare :Fawzi Halila; Sven-Åke Hörte; Högskolan i Halmstad; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Miljöledningssystem;

    Sammanfattning : Nowadays, a growing number of companies are aware of their responsibility to green their products, services and processes. Industrial companies have changed their attitude and developed more innovative and proactive environmental strategies due to market opportunities and in order to gain competitive advantage over competitors. LÄS MER

  7. 5. Does distance matter? : On geographical dispersion in organisations

    Författare :Jörgen Lindström; Linköpings universitet; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; Computer science; Datavetenskap; Economic Information Systems; Ekonomiska informationssystem;

    Sammanfattning : In the discussion on organisations and organisational form, several concepts have appeared to denote what is said to be new organisational forms. These concepts many times imply a geographical dispersion of organisations. LÄS MER