Sökning: "level of service"

Visar resultat 21 - 25 av 785 avhandlingar innehållade orden level of service.

  1. 21. Designing for Resilience : Navigating Change in Service Systems

    Författare :Vanessa Rodrigues; Stefan Holmlid; Gaby Odekerken-Schröder; Bo Westerlund; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; HUMANIORA; HUMANITIES; service design; service systems; resilience; value creation; systemic design;

    Sammanfattning : Services are prone to change in the form of expected and unexpected variations and disruptions, more so given the increasing interconnectedness and complexity of service systems today. These changes require service systems to be resilient and designed to adapt, to ensure that services continue to work smoothly. LÄS MER

  3. 22. Technology as an extension of the human body : Exploring the potential role of technology in an elderly home care setting

    Författare :Anna Essén; Solveig Wikström; Ali Yakhlef; Claes-Robert Julander; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; care; telehealth; information technology; physicality; materiality; Merleau-Ponty; body; emotion; routines; variability; surveillance; privacy; service evaluation; service innovation; emergence; learning; Business studies; Företagsekonomi; Business Administration; företagsekonomi;

    Sammanfattning : The present thesis explores the potential role and implications of technology in elderly care from the users’ perspective. This exploration is undertaken in terms of five empirical studies of a telehealth project and a meta-analysis of their contributions. LÄS MER

  4. 23. Enabling Fast and Accurate Run-Time Decisions in Geo-Distributed Systems : Better Achieving Service Level Objectives

    Författare :Kirill Bogdanov; Dejan Kostic; Gerald Q. Maguire Jr.; Bill Yoshimi; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Cloud Computing; Geo-Distributed Systems; Replica Selection Algorithms.; Molntjänster; Geodistribuerade system; Valalgoritmer för replikas; Computer Science; Datalogi;

    Sammanfattning : Computing services are highly integrated into modern society and used  by millions of people daily. To meet these high demands, many popular  services are implemented and deployed as geo-distributed applications on  top of third-party virtualized cloud providers. However, the nature of  such a deployment leads to variable performance. LÄS MER

  5. 24. Vad betyder kundfokus? : En studie av närhet, kompetens och teknik

    Författare :Lars Ivarsson; Jan Ch Karlsson; Svante Leijon; Karlstads universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer focus; customer orientation; banking; health care; competence; personal relation; technology; price; customer service; service quality; service provider; service management; front line employee; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This is a dissertation about customer focus. Customer focus is a concept that can be understood in terms of giving the customer what the customer wants. LÄS MER

  7. 25. Health for community dwelling older people : trends, inequalities, needs and care in rural Vietnam

    Författare :Le Van Hoi; Lars Lindholm; Truong Viet Dung; Pham Thang; Nguyen Thi Kim Chuc; Zarina Kabir; Umeå universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; older people; elderly health; health status; life expectancy; health-related quality of life; EQ-5D; mobility; self-care; usual activities; pain; discomfort; anxiety; depression; activity of daily living; basic ADL; instrumental ADL; intellectual ADL; non-communicable diseases; need of care; health service; model of care; mobile team; day care centre; nursing centre; inequalities; cost of care; socioeconomic; education; marital status; living arrangement; household head; working status; living area; wealth quintile; poverty line; community; cohort study; household survey; focus group discussion; qualitative research; rural; Vietnam; developing country; Asia; người cao tuổi; y tế; thực trạng sức khỏe; hy vọng sống; chất lượng cuộc sống; EQ-5D; đi lại; tự chăm sóc; hoạt động thường xuyên; đau; khó chịu; lo lắng; trầm cảm; hoạt động hàng ngày; bệnh không lây nhiễm; nhu cầu chăm sóc; dịch vụ y tế; mô hình chăm sóc; đội lưu động; trung tâm chăm sóc ban ngày; trung tâm dưỡng lão; bất bình đẳng; chi phí chăm sóc; kinh tế xã hội; giáo dục; hôn nhân; sắp xếp cuộc sống; chủ hộ; tình trạng làm việc; khu vực sống; ngũ phân thịnh vượng; chuẩn nghèo; cộng đồng; nghiên cứu theo dõi dọc; điều tra hộ gia đình; thảo luận nhóm tập trung; nghiên cứu định tính; nông thôn; Việt Nam; nước đang phát triển; châu Á; folkhälsa; Public health;

    Sammanfattning : Background InVietnam, the proportion of people aged 60 and above has increased rapidly in recent decades. The majority live in rural areas where socioeconomic status is more disadvantaged than in urban areas.Vietnam’s economic status is improving but disparities in income and living conditions are widening between groups and regions. LÄS MER