Sökning: "level of service"

Visar resultat 16 - 20 av 785 avhandlingar innehållade orden level of service.

1. 16. Kvalitet i livslånga tjänsterelationer : Svenska kyrkan ur tjänsteteoretiskt och religionssociologiskt perspektiv

   Författare :Per Pettersson; Uppsala universitet; []
   Nyckelord :HUMANIORA; HUMANITIES; Religion; Church of Sweden; critical incident; customer; individualism; lifelong; lifetime perspective; logic; paradigm; producer; quality; relationship; religion; secularisation; service; service society; social mechanism; values; Religionsvetenskap Teologi; Religion Theology; Religionsvetenskap Teologi; Sociology of Religion; Religionssociologi; Religious Studies and Theology;

   Sammanfattning : The aim of this thesis is to clarify the social mechanisms that affect people'srelationships with the Church of Sweden. Interest is primarily focused on the majorityof the Swedish population who belong to the Church of Sweden, but who rarely makeuse of its services. This aim is accomplished in two ways. LÄS MER

3. 17. Towards an electric bike level of service

   Författare :Khashayar Kazemzadeh; Trafik och väg; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY;

   Sammanfattning : The fast-growing market of electric bikes (e-bikes) has introduced a paradigm shift in mobility with a promise to enhance the sustainability agenda. An in-depth understanding of transport quality of service (QOS) from the e-bike rider’s perspective is a promising approach to sustain the role of the e-bike in mobility. LÄS MER

4. 18. IT Service Delivery in Nicaraguan Internet Service Providers : analysis and Assessment

   Författare :Will Johnny Flores Delgadillo; Paul Johannesson; Lazar Rusu; Eva Söderström; KTH; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; IT; service delivery; Internet service provider; Information technology; Informationsteknik; SRA - ICT; SRA - Informations- och kommunikationsteknik;

   Sammanfattning :   The thesis addresses the research question: How to describe, understand, and explain IT service delivery? Based on the research question, the following research questions were derived:  How to analyse IT service delivery based on ITIL in order to determine its current situation? How to formalize elements of IT service delivery in maturity level that can be used to assess its current status? These research questions are answered by two IT artefacts: an analysis method and a maturity model for IT service delivery. Both of them are constructed by design-science research guidelines. LÄS MER

5. 19. Responsible provision of online gambling : Effects, usability and gamblers’ experiences of protective measures implemented in online gambling environments

   Författare :Ekaterina Ivanova; Per Carlbring; Philip Lindner; Mark D. Griffiths; Stockholms universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Problem gambling; responsible gambling; responsible provision of gambling; deposit limit; prediction of gambling problems; experiences of responsible gambling tools; attitudes towards responsible gambling tools; online gambling; Psychology; psykologi;

   Sammanfattning : Problem gambling is considered a public health problem in many countries and is associated with serious financial and health-related harms for both problem gamblers and significant others. It is possible to create gambling environments that would promote sustainable gambling behaviors and prevent excessive gambling. LÄS MER

7. 20. The Internet of Things: Projects-Places-Policies

   Författare :Xu Xiangxuan; Göteborgs universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Internet of Things; digital service development; knowledge-intensive business services; EU ICT policy; smart public bike sharing; geography of knowledge; digital economy; geography of innovation;

   Sammanfattning : The ongoing transition from the Internet age to the Internet of Things age is a paradigm shift of knowledge production and interactions: information and knowledge can be produced and disseminated either without or with very little human interventions. Non-human actors are given cognitive abilities, thus joining with humans to become the producers and carriers of knowledge, especially more tacit type of knowledge. LÄS MER