Sökning: "level of service"
Visar resultat 1 - 5 av 785 avhandlingar innehållade orden level of service.
1. Activation Policy in Action : A Street-Level Study of Social Assistance in the Swedish Welfare State
Sammanfattning : Work-related activation policies are currently developing in most western welfare states. Sweden is no exception and activation policies were introduced in the 1990s in many municipal social services organizations in Sweden. LÄS MER
2. Formal Approaches for Behavioral Modeling and Analysis of Design-time Services and Service Negotiations
Sammanfattning : During the past decade service-orientation has become a popular design paradigm, offering an approach in which services are the functional building blocks. Services are self-contained units of composition, built to be invoked, composed, and destroyed on (user) demand. LÄS MER
3. Towards application of service oriented architecture in wireless sensor networks
Sammanfattning : Wireless sensor networks (WSN) are a foreseeable source of innovation in many fields and the number of WSN deployments is expected to grow rapidly in the near future. One of the key challenges in designing, implementing, deploying and maintaining complex systems that use WSNs is provisioning and integration of sensor data with existing communication infrastructures. LÄS MER
4. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings
Sammanfattning : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. LÄS MER
5. Proactivity in Service Failure and Service Recovery
Sammanfattning : Although service failure and service recovery have been extensively researched, service employees struggle to recover an increasing number of customer complaints. The overall aim of this thesis is to explain the role of customer and employee proactivity in service failure and service recovery. LÄS MER