Sökning: "interactive service work"
Visar resultat 6 - 10 av 24 avhandlingar innehållade orden interactive service work.
6. Säljande samspel : en sociologisk studie av privat servicearbete
Sammanfattning : Interaction between people can be seen as a distinctive feature of 'post-industrial society'. In this study I investigate some of the conditions for this encounter in private service work in Sweden. I start by discussing some important concepts: service, service encounter and emotional labour. LÄS MER
7. Hållbart utvecklingsarbete i vård och omsorg : Ett institutionellt perspektiv på projekt i en professionell och byråkratisk kontext
Sammanfattning : Det drivs många utvecklingsprojekt inom offentlig sektor, men det saknas kunskap om hur dessa projekt kan bidra till ett hållbart utvecklingsarbete. Syftet med avhandlingen är att förstå och förklara hur resultat och kunskap från utvecklingsprojekt kan integreras i den ordinarie verksamheten i offentliga organisationer och bidra till långsiktiga effekter, som har ett värde för brukarna, organisationen och de anställda. LÄS MER
8. Digital Distance Education – A Longitudinal Exploration of Video Technology
Sammanfattning : The context of this thesis is digital distance education. Distance education has developed from correspondence courses, based on letters sent by mail between student and teacher, to digital distance education with interactive video classes from anywhere, as long as a computer/tablet/smartphone and an Internet connection are available. LÄS MER
9. Designing for Legitimacy : Policy Work and the Art of Juggling When Setting Limits in Health Care
Sammanfattning : Limit-setting in publicly funded healthcare is unavoidable, and increasingly important in the governance and management of the demand for health services. The work of limit-setting takes place in the organising of the provision of health services, where various health workers (professionals, administrators, unit managers, politicians) collectively exercise their skills. LÄS MER
10. Pointing, Placing, Touching : Physical Manipulation and Coordination Techniques for Interactive Meeting Spaces
Sammanfattning : In the design and study of dedicated ubiquitous computing environments, efforts to enhance and support co-located collaborative activities and work have been a particular focus. In his vision of ubiquitous computing, Mark Weiser foresees a new era of computing, one that closes and follows on from the era of Personal Computing (Post Desktop). LÄS MER