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Visar resultat 1 - 5 av 24 avhandlingar som matchar ovanstående sökkriterier.

  1. 1. Workplace Learning in Interactive Service Work: Coming to Practice Differently in the Connected Service Encounter

    Författare :Charlotte Arkenback; Göteborgs universitet; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; digitalisation; workplace learning; interactive service work; emotional labour; service encounter; retail salesperson; theory of practice architectures; connected service encounter;

    Sammanfattning : We increasingly live in a world where human and digital work and activities are intertwined in so-called digital networks, which implies changes to the skills demanded by human labour. Traditionally, the professional encounter between a service provider and a customer, client or learner has been conceptualised as ‘a game between people’, with little interference from technologies of any sort. LÄS MER

  3. 2. Forskarstött förändringsarbete i själva verket : Att förbättra arbetssituationen för 15 000 brevbärare

    Författare :Anette Karltun Erlandsson; Jörgen Eklund; Gunnela Westlander; Kristina Håkansson; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Interactive research; action research; work for change; participation; learning; intervention; ergonomics; man-technology-organization; interdisciplinary research; sociotechnical systems; human factors; systems perspective; Interaktiv forskning; aktionsforskning; socioteknik; human factors; systemperspektiv; förändringsarbete; participation; delaktighet; lärande; intervention; ergonomi; människa-teknik-organisation; tvärvetenskaplig forskning; Work sciences and ergonomics; Arbetsvetenskap och ergonomi;

    Sammanfattning : Denna avhandling belyser forskarstött förändringsarbete, inom ”Servicenätet Posten”, den division inom Posten Sverige AB som ansvarar för postdistribution till kunderna. Förändringsarbetet har handlat om att förbättra arbetssituationen för 15 000 brevbärare. LÄS MER

  4. 3. Collaboration in Health and Social Care : Service User Participation and Teamwork in Interprofessional Clinical Microsystems

    Författare :Susanne Kvarnström; Elisabet Cedersund; Berith Hedberg; Boel Andersson-Gäre; Pirjo Nikander; Jönköping University; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; consumer participation; collaboration; empowerment; microsystem; interprofessional; teamwork; service user participation; social citizenship.; Social work; Socialt arbete;

    Sammanfattning : This thesis addresses the relationship between citizens and the welfare state with a focus on the collaboration between service users and professionals in Swedish health and social care services. The overall aim of the thesis was to explore how professionals and service users experience collaboration in health and social care. LÄS MER

  5. 4. Making Questions and Answers Work : Negotiating Participation in Interview Interaction

    Författare :Clara Iversen; Maria Eriksson; Tora Holmberg; Elizabeth Stokoe; Uppsala universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Interviews; participation; epistemics; institutional-talk-in-interaction; questions and answers; social studies of childhood; sociology of scientific knowledge; discursive psychology; conversation analysis;

    Sammanfattning : The current thesis explores conditions for participation in interview interaction. Drawing on the ethnomethodological idea that knowledge is central to participation in social situations, it examines how interview participants navigate knowledge and competence claims and the institutional and moral implications of these claims. LÄS MER

  7. 5. Formative assessment : teacher knowledge and skills to make it happen

    Författare :Charlotta Vingsle; Torulf Palm; Tomas Bergqvist; Umeå universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; formative assessment; teacher knowledge; mathematics; interactive dialouges; compulsory school; didactics of mathematics; matematikdidaktik;

    Sammanfattning : Several studies have demonstrated that substantial learning gains are possible when teachers use formative assessment in their classroom practice. At the heart of most definitions of formative assessment lies the idea of collecting evidence of students’ thinking and learning, and based on this information modifying teaching to better meet students’ needs. LÄS MER