Sökning: "incident experience"

Visar resultat 1 - 5 av 61 avhandlingar innehållade orden incident experience.

1. 1. Learning from accidents : Experience feedback in practice

   Författare :Anna-Karin Lindberg; Sven Ove Hansson; Inge Svedung; KTH; []
   Nyckelord :HUMANIORA; HUMANITIES; Experience feedback; learning from accidents; incidents; near-accidents; CHAIN model; communication; dissemination; Philosophy subjects; Filosofiämnen;

   Sammanfattning : Experience feedback from accidents is important for preventive work in companies, authorities and other organisations. This thesis focused on experience feedback from accidents that take place in everyday life, in our neighbourhoods, in our workplaces, in our schools, in traffic and transportation. LÄS MER

3. 2. Drivers of customers' service experiences : a customer perspective on co-creation of restaurant services, focusing on interactions, processes and activities

   Författare :Ute Walter; Åsa Öström; Bo Edvardsson; Tore Strandvik; Örebro universitet; []
   Nyckelord :customer service experience; experience driver; dynamic; restaurant; co-creation; critical incident technique; phone encounters; experience room; servicescape; social interaction; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Culinary Arts and Meal Science; Måltidskunskap; Måltidskunskap; Culinary Arts and Meal Science;

   Sammanfattning : It is essential for service companies to understand how their customer service experiences are formed. This is especially important since service experiences are highly subjective and involve customers cognitively, emotionally and behaviorally. LÄS MER

4. 3. Economic evaluation, value of life, stated preference methodology and determinants of risks

   Författare :Björn Sund; Lars Hultkrantz; Ulf Persson; Örebro universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Cost-benefit analysis; value of a statistical life; contingent valuation; cardiac arrest; defibrillation; calibration; sensitivity to scope; risk communication; response times; incident experience; risk perception.; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Economics; Nationalekonomi; Economics; Nationalekonomi;

   Sammanfattning : The first paper examines the value of a statistical life (VSL) for out-of-hospital cardiac arrest (OHCA) victims. We found VSL values to be higher for OHCA victims than for people who die in road traffic accidents and a lower-bound estimate of VSL for OHCA would be in the range of 20 to 30 million Swedish crowns (SEK). LÄS MER

5. 4. Waiting For Heart Surgery

   Författare :Bodil Ivarsson; Thoraxkirurgi; []
   Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; orthopaedics; Surgery; Kardiovaskulära systemet; Cardiovascular system; waiting-time; support; postponement; patient; next of kin; information; experience; complications; cancellation; cardiac surgery; ortopedi; traumatologi; Kirurgi; traumatology;

   Sammanfattning : Patients waiting for cardiac surgery often consider the period from the decision for surgery to the time for the operation as long, heavy and dreary. Therefore, it is important that patients are supplied with structured oral and written information regarding their disease and its treatment, so that they are able to understand and discuss the forthcoming operation, the risk of complications and the possibility that surgery may be delayed. LÄS MER

7. 5. Utvecklad dialog om sexuell hälsa med fokus på unga kvinnor - en möjlighet vid det gynekologiska besöket

   Författare :Eva Wendt; Göteborgs universitet; []
   Nyckelord :Behaviour; confirmation; dialogue; experience; gynaecologic examination; possibilities; sexual abuse; sexuality; sexual health; young women;

   Sammanfattning : Background: Many women who have sexual problems or who have been subjected to sexual abuse do not seek help and health professionals often avoid raising such issues. The gynaecological encounter could be an opportunity for creating a dialogue aimed at improving women’s sexual health. LÄS MER