Sökning: "human service"

Visar resultat 6 - 10 av 447 avhandlingar innehållade orden human service.

1. 6. Managing Human Service Organizations

   Författare :Christian Jacobsson; Göteborgs universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Human service organizations; management teams; coordination of work; stress management; goals; feedback; control at work;

   Sammanfattning : The aim of this thesis was to study management in human service organizations with regard to aspects of organizational strategy, organizational structure and individual behavior. The thesis is based on four studies, Study I deal with the strategic perspective, Study II explores organizational structure in terms of coordination of work, Studies III and IV focus on aspects related to individual behavior in operative work. LÄS MER

3. 7. Conceptualising Prototypes in Service Design

   Författare :Johan Blomkvist; Stefan Holmlid; Ylva Fernaeus; Linköpings universitet; []
   Nyckelord :Service design; Prototyping; Thesis; Service Prototyping; TECHNOLOGY; TEKNIKVETENSKAP;

   Sammanfattning : To date, service prototyping has been discussed academically as an unproblematic add-on to existing prototyping techniques, or as methods for prototyping social interaction. In fact, most of the knowledge on how services are prototyped comes from organisations and practicing design consultants. LÄS MER

4. 8. Governing from Above : Solid Waste Management in Nigeria's New Capital City of Abuja

   Författare :Onyanta Adama; Gunilla Andrae; Kristian Stokke; Stockholms universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; governance; space; place; solid waste management; relocated capital city; Abuja; Nigeria; Human geography; Kulturgeografi; Human Geography; kulturgeografi;

   Sammanfattning : This doctoral dissertation examines how the symbolic character of a relocated capital city influences and intersects with local conditions to shape the governance structure and relations in service delivery. The focus is on Abuja, the new capital city of Nigeria, and the sector studied is solid waste management. LÄS MER

5. 9. Vad betyder kundfokus? : En studie av närhet, kompetens och teknik

   Författare :Lars Ivarsson; Jan Ch Karlsson; Svante Leijon; Karlstads universitet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer focus; customer orientation; banking; health care; competence; personal relation; technology; price; customer service; service quality; service provider; service management; front line employee; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

   Sammanfattning : This is a dissertation about customer focus. Customer focus is a concept that can be understood in terms of giving the customer what the customer wants. LÄS MER

7. 10. Transport service triads in supply networks

   Författare :Victor Eriksson; Chalmers tekniska högskola; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; performance; embeddedness; network; supply chain; service; freight; transport; triad; relationship; sustainability;

   Sammanfattning : This doctoral thesis deals with the embeddedness of transport services in supply networks. The exchange of transport services depends on the exchange of goods since exchange of goods generates demand for transport services. LÄS MER