Sökning: "human service management"

Visar resultat 1 - 5 av 128 avhandlingar innehållade orden human service management.

  1. 1. Credit Intelligence in Banks - Managing Credit Relationships with Small Firms

    Detta är en avhandling från Lund Business Press

    Författare :Katarina Svensson Kling; [1999]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; small firm; service; network; interaction; decision style; information management; relationship; Credit management; credit intelligence; bank; Management of enterprises; Företagsledning; management;

    Sammanfattning : The competition in the banking industry has during the last decades been intensified resulting in smaller interest margins. As a consequence, the resources spent on each credit customer have had to be decreased, resulting in less interaction and a perceived limited access to valuable information. LÄS MER

  2. 2. Personalarbete och HR-transformation - om samspel och relationer mellan linjechefer och HR-medarbetare

    Detta är en avhandling från Göteborg : University of Gothenburg

    Författare :Per Thilander; Göteborgs universitet.; Gothenburg University.; Göteborgs universitet.; Gothenburg University.; Göteborgs universitet.; Gothenburg University.; [2013]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Personell work; line managers; HR professionals; interaction; interplay; HR transformation; shared service; institutional theory; rationalism; relationism; case study; armed forces;

    Sammanfattning : .... LÄS MER

  3. 3. Governing from Above Solid Waste Management in Nigeria's New Capital City of Abuja

    Detta är en avhandling från Stockholm : Acta Universitatis Stockholmiensis

    Författare :Onyanta Adama; Stockholms universitet.; [2007]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; governance; space; place; solid waste management; relocated capital city; Abuja; Nigeria; SOCIAL SCIENCES Business and economics Human geography; economic geography Human geography; SAMHÄLLSVETENSKAP Ekonomi Kulturgeografi; ekonomisk geografi Kulturgeografi; Human Geography; kulturgeografi;

    Sammanfattning : This doctoral dissertation examines how the symbolic character of a relocated capital city influences and intersects with local conditions to shape the governance structure and relations in service delivery. The focus is on Abuja, the new capital city of Nigeria, and the sector studied is solid waste management. LÄS MER

  4. 4. Vad betyder kundfokus? En studie av närhet, kompetens och teknik

    Detta är en avhandling från Stockholm : Acta Universitatis Stockholmiensis

    Författare :Lars Ivarsson; Karlstads universitet.; Karlstads universitet.; [2005]
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TECHNOLOGY Industrial engineering and economy Manufacturing engineering and work sciences Work sciences and ergonomics; TEKNIKVETENSKAP Industriell teknik och ekonomi Produktion och arbetsvetenskap Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap; Customer focus; customer orientation; banking; health care; competence; personal relation; technology; price; customer service; service quality; service provider; service management; front line employee; customer focus;

    Sammanfattning : This is a dissertation about customer focus. Customer focus is a concept that can be understood in terms of giving the customer what the customer wants. LÄS MER

  5. 5. Managing Human Service Organizations

    Detta är en avhandling från Göteborg : University of Gothenburg

    Författare :Christian Jacobsson; Göteborgs universitet.; Gothenburg University.; [2001]
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Human service organizations; management teams; coordination of work; stress management; goals; feedback; control at work;

    Sammanfattning : The aim of this thesis was to study management in human service organizations with regard to aspects of organizational strategy, organizational structure and individual behavior. The thesis is based on four studies, Study I deal with the strategic perspective, Study II explores organizational structure in terms of coordination of work, Studies III and IV focus on aspects related to individual behavior in operative work. LÄS MER