Sökning: "hedda söderlundh"

Hittade 2 avhandlingar innehållade orden hedda söderlundh.

  1. 1. Internationella universitet – lokala språkval : Om bruket av talad svenska i engelskspråkiga kursmiljöer

    Författare :Hedda Söderlundh; Björn Melander; Marika Tandefelt; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Swedish; language choice; code switching; internationalisation; higher education; sociolinguistics; ethnography; attitudes; Svenska; språkval; kodväxling; internationalisering; högre utbildning; sociolingvistik; etnografi; attityder; Scandinavian languages; Nordiska språk; Nordiska språk; Scandinavian Languages;

    Sammanfattning : The thesis deals with the use of spoken Swedish on six English-medium university courses in Sweden. The courses are taken by both Swedish and foreign students, with English as the common language of instruction. LÄS MER

  3. 2. I samtal med Kronofogden : Hur myndighetsservice görs i språkliga möten mellan inringare och kundservicehandläggare

    Författare :Maria Johansson; Björn Melander; Susanna Karlsson; Hedda Söderlundh; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; institutional talk; social interaction; meaning-making; conversation analysis; plain language; new public management; street-level bureaucracy; frontline interaction; debt; indebtedness; legitimacy; intersubjectivity; recipient design; epistemics; deontics; institutionella samtal; social interaktion; meningsskapande; samtalsanalys; klarspråk; new public management; gräsrotsbyråkrati; frontlinjesinteraktion; klarspråk; skuld; skuldsättning; legitimitet; intersubjektivitet; mottagaranpassning; epistemisk ordning; deontisk ordning; Scandinavian Languages; Nordiska språk;

    Sammanfattning : This thesis explores the interaction between frontline service officials and clients in customer service calls to the Swedish Enforcement Authority (SEA), a national government agency working with debts. The aim is to shed light on these service calls as interactional, meaning-making encounters between callers and frontline service officials. LÄS MER