Sökning: "goods-to-services continuum"

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  1. 1. Dynamics of Quality Attributes Over Life Cycles of Goods and Services

    Författare :Anders Fundin; Chalmers tekniska högskola; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; life cycle; technology readiness; goods-to-services continuum; product development; service development; exploration; exploitation; customer feedback; service attributes; Kano s theory of attractive quality;

    Sammanfattning : This thesis is based on seven papers and has three main objectives. The first objective is to provide a theoretical framework that explains the dynamics of quality attributes over their life cycles, considering the technology readiness of users. LÄS MER