Sökning: "frontline"

Visar resultat 1 - 5 av 36 avhandlingar innehållade ordet frontline.

  1. 1. From Frontline to Homefront : The Global Homeland in Contemporary U.S. War Fiction

    Författare :Kristen Rau; David Watson; Danuta Fjellestad; Caren Irr; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Global Homeland; derealized warfare; direct warfare; military-civilian relations; sanitization of warfare; state fantasy; War on Terror; War on Terror fiction; Literature; Litteraturvetenskap;

    Sammanfattning : Criticized for providing a simplified depiction of a post-9/11 United States, contemporary American “War on Terror” fiction has been largely neglected by critical discourse. In this dissertation, I argue that this fiction offers a vital engagement with how the War on Terror is waged, and how the fantasies and policies of the Global Homeland inform it. LÄS MER

  3. 2. Frontline employees' role in service innovation and value creation

    Författare :Jenny Karlsson; Per Skålén; Carolina Camén; Maria Holmlund Rytkönen; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; frontline employees; service innovation; value creation; service-dominant logic; resource integration; value propositions; Business Administration; Företagsekonomi;

    Sammanfattning : Frontline employees play a key role in service innovation and value creation. However, a detailed and structured understanding of how frontline employees contribute, and what types of roles they enact when involved in service innovation, is lacking. Hence, this thesis aims to explore frontline employees’ contributions to service innovation. LÄS MER

  4. 3. I samtal med Kronofogden : Hur myndighetsservice görs i språkliga möten mellan inringare och kundservicehandläggare

    Författare :Maria Johansson; Björn Melander; Susanna Karlsson; Hedda Söderlundh; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; institutional talk; social interaction; meaning-making; conversation analysis; plain language; new public management; street-level bureaucracy; frontline interaction; debt; indebtedness; legitimacy; intersubjectivity; recipient design; epistemics; deontics; institutionella samtal; social interaktion; meningsskapande; samtalsanalys; klarspråk; new public management; gräsrotsbyråkrati; frontlinjesinteraktion; klarspråk; skuld; skuldsättning; legitimitet; intersubjektivitet; mottagaranpassning; epistemisk ordning; deontisk ordning; Scandinavian Languages; Nordiska språk;

    Sammanfattning : This thesis explores the interaction between frontline service officials and clients in customer service calls to the Swedish Enforcement Authority (SEA), a national government agency working with debts. The aim is to shed light on these service calls as interactional, meaning-making encounters between callers and frontline service officials. LÄS MER

  5. 4. Strategic communication at the organizational frontline : Towards a better understanding of employees as communicators

    Författare :Rickard Andersson; Institutionen för strategisk kommunikation; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; employees as communicators; communication role; communication responsibility; communicative practice; employee communication; brand ambassadorship; strategy as discourse;

    Sammanfattning : The idea of employees as important (strategic) communicators has emerged in both strategic communication theory and practice during the 21st century. Researchers increasingly urge managers to consider employees as important communicators, and employees’ communication role is increasingly formalized as organizations explicate the importance of all employees taking responsibility for communication in strategies and policies. LÄS MER

  7. 5. Beyond the badge : police officers’ lifestyles and health

    Författare :Elin Granholm Valmari; Kajsa Gilenstam; Ulla Nygren; Mehdi Ghazinour; Anders Kottorp; Umeå universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Frontline police officers; Instrument development; Life balance; Life contexts; Mental health; Occupational balance; Occupational patterns; Physical health; Role balance; Social health; poliser i yttre tjänst; instrument utveckling; livsbalans; livskontexter; psykisk hälsa; aktivitetsbalans; aktivitetsmönster; fysisk hälsa; rollbalans; social hälsa; Occupational therapy; arbetsterapi; police science; polisforskning; sustainability; hållbarhet;

    Sammanfattning : Introduction: Being a frontline police officer is regarded to be one of the most high-strain professions in the world, encompassing physical, emotional and cognitive stressors. These stressors may cause ill health, physically, mentally and socially, impacting both professional and private life roles and everyday activities. LÄS MER