Sökning: "emotional labor"

Visar resultat 1 - 5 av 14 avhandlingar innehållade orden emotional labor.

  1. 1. Arbete i motvind : Relationella och emotionella processer i arbetslivet och under sjukskrivning

    Författare :Lena Ede; Ulla Rantakeisu; Marie Nordfeldt; Majen Espvall; Karlstads universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; care work; part-time work; sick-leave; mental health disorder; unresolved conflicts; emotional labor; grounded theory; Socialt arbete; Social Work;

    Sammanfattning : This exploratory compilation thesis of four sub studies in Social Work aims to qualitatively examine how employees are affected by organisational changes and other work-related processes, and also to increase understanding of the causes of sick leave and being on sick leave through analysing the experiences of people from different professional backgrounds. Against the background of the labour market and social policy changes introduced at the beginning of the 1990s, these are urgent issues to address, particularly since there is a lack of qualitative studies linking work environment to mental health and sick leave, from the perspective of the employee. LÄS MER

  2. 2. Narratives of governing : rationalization, responsibility and resistance in social work

    Författare :Marcus Lauri; Chris Hudson; Linda Berg; Diana Mulinari; Umeå universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Welfare; Welfare state; neoliberalism; neoliberal; neo-liberal; neo-liberalism; new public management; NPM; new managerialism; managerialism; public management reform; social work; social services; profession; professional; EBP; evidence-based practice; evidence; knowledge production; paperwork; administration; performance; audit; discipline; sovereign power; self-governing; power; power knowledge; motivational interviewing; MI; individualism; individual responsibility; political; the political; de-politicized; de-politicization; governing; governmentality; governance; gender; feminism; feminist theory; Foucault; Marx; capitalism; standardization; flexibility; budget governing; care; care-work; ethos of care; solidarity; empathy; loyalty; division of labor; proceduralization; instrumentalization; mechanization; manual based; digital; template; templates; de-professionalization; proletarization; proletarianization; Taylorization; transition; transformation; rationalization; rationality; rational; emotions; emotional; affect; alienation; detachment; distance; resistance; counter conduct; Sweden; Swedish model; rhizome; rhizomatic; nomadic; narrative; narratives; discourse; critique; interviews; Välfärd; välfärdsstat; välfärfärdsstaten; nyliberal; nyliberalism; new public management; socialt arbete; socialtjänsten; socialarbetare; svenska modellen; styrning; styrningsmentalitet; kön; genus; EBP; evidensbaserad praktik; evidens; kunskapsproduktion; makt kunskap; administration; pappersarbete; granskning; kontroll; disciplin; självstyrning; motiverande samtal; individualism; individualisering; ansvar; individuellt ansvar; flexibilitet; politik; det politiska; avpolitisering; avprofessionalisering; profession; professioner; professionell; förfrämligande; Sverige; Foucault; Marx; feminism; feministisk teori; kapitalism proletarisering; taylorisering; standardisering; manualbaserad; rationalisering; rationell; emotioner; känslor; avstånd; likgiltighet; narrativ; diskurs; kritik; intervju; intervjuer; kapitalism; den svenska modellen; förändring; transformering; motstånd; mot-makt;

    Sammanfattning : For many years, Sweden has had a reputation for having a comprehensive and women friendly welfare state. However, as in many other European countries during the past few decades, the organization and governing of welfare has undergone profound changes. LÄS MER

  3. 3. Emotioner i Arbete : En studie av vårdarbetares upplevelser av arbetsmiljö och arbetsvillkor

    Författare :Eva Olsson; Gerd Lindgren; Åsa Wettergren; Kerstin Jacobsson; Karlstads universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Emotional labor; emotion work; interaction ritual theory; sociology of emotions; Sociology; Sociologi; Sociologi; Sociology;

    Sammanfattning : The aim of this work is to understand, from a perspective of sociology of emotions, how employees within the health care sector experience their working environment and the conditions. By analysing how these experiences shape the interviewees’ perceptions of the quality of their working environment, the dissertation also seeks to arrive at an understanding of what the contributing factors are for their choice to either remain in or leave the organizations in which they are employed. LÄS MER

  4. 4. Säljande samspel : en sociologisk studie av privat servicearbete

    Författare :Kristina Abiala; Lennart G. Svensson; Stockholms universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; interactive service work; service encounter; emotional labor; feeling rules; display rules; deep acting; surface acting; organisational frames; routinization; Sociology; Sociologi; Sociology; sociologi;

    Sammanfattning : Interaction between people can be seen as a distinctive feature of 'post-industrial society'. In this study I investigate some of the conditions for this encounter in private service work in Sweden. I start by discussing some important concepts: service, service encounter and emotional labour. LÄS MER

  5. 5. Negotiating the Normal Birth : Norms and Emotions in Midwifery Education

    Författare :Jenny Gleisner; Boel Berner; Corinna Kruse; Jessica Mesman; Linköpings universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Norms; feelings; emotions; midwifery; midwifery education; student midwives; feeling norms; labor pain; stillbirth; negotiation; categorization work; birthing trajectory; Normer; känslor; barnmorska; barnmorskeutbildning; barnmorskestudenter; känslonormer; förlossningssmärta; dödfödda barn; förhandling; kategoriseringsarbete; förlossningstrajektorier;

    Sammanfattning : Pregnancies and childbirths are not just biological or medical events. Childbirths are also emotionally intense situations, not only for the parents-to-be but also for those who work in delivery care. In addition, pregnancies and childbirths are sociocultural situations; there are norms regarding the normal birth. LÄS MER