Sökning: "e-government service evaluation"
Visar resultat 1 - 5 av 7 avhandlingar innehållade orden e-government service evaluation.
1. E-Government Service Evaluation in Rwanda : A Design Perspective
Sammanfattning : Rwanda has embraced e-government. As the first step of implementation, services are being developed and provided online. LÄS MER
2. Working with the Fogbow : Design and Reconfiguration of services and Participation in E-Government
Sammanfattning : This thesis is about the metaphors of the rainbow and the fogbow, investigations and evaluations, public Internet monitors, writing women, reflections and discussions about politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of E-Government. LÄS MER
3. How can I help you? : The delivery of e-government services by means of a digital assistant
Sammanfattning : This thesis focuses on the delivery of government services to citizens with a particula r emphasis on enabling those who are at risk of exclusion from the digital society to gain access to it. Following in this direction, one of the frequently addressed issues concerning the accessibility of e-services and information in government websites is found to be the users’ unawareness concerning the location of the desired information or service. LÄS MER
4. Designing, Theorizing, and Reflecting on Information Systems Artifacts and Value Co-Creation in e-Government
Sammanfattning : E-government services in the form of information systems (IS) artifacts create a new arena for co-creation that governments aim to leverage. Design of and knowledge about IS artifacts in value co-creation in e-government can thereby be considered valuable for the future development of e-government. LÄS MER
5. Government e-service delivery : identification of success factors from citizens' perspective
Sammanfattning : The successful adoption of new technologies helps governments achieve efficiency in their implementation and delivery of public services to citizens. The objective behind various e-government initiatives has shifted in recent years towards establishing services that cater more to citizens' needs and offer greater accessibility. LÄS MER