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1. 1. From Illusiveness to Genuineness : Routines, Trading Zones, Tools and Emotions in Sales Work

   Författare :Dariusz Osowski; Jan Lindvall; Leon Caesarius; Alf Westelius; Uppsala universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Standardization; stability; flexibility; change; work; process; sales; salespeople; information and communication technology; organizational routines; trading zones; tools; emotions; Business Studies; Företagsekonomi;

   Sammanfattning : Alongside the growing accessibility of information technologies organizations make attempts to structure work even in the areas that have been traditionally perceived as difficult to structure. The rationale is to increase the efficiency of work in the areas that are difficult to manage and where profitability can be questionable. LÄS MER