Sökning: "customer"
Visar resultat 16 - 20 av 865 avhandlingar innehållade ordet customer.
16. Fault handling processes in district heating customer installations : Current and future solutions
Sammanfattning : When trying to integrate more fossil-free heat sources such as renewable energy and heatrecycled from other processes into the current district heating systems, problems occur due tothe high temperature levels in the systems. There are many reasons to why the temperaturelevels are high, but one frequently occurring issue is that the return temperatures of thecustomer installations are undesirably high due to faults in the substations or internal heatingsystems of the installations. LÄS MER
17. Managing Customer Knowledge. Towards Market Orientation and Innovation in an Automotive Organisation
Sammanfattning : There is a business potential in creating and delivering unique customer value, and for that reason organisations put significant resources in their search for customer knowledge. The need for deepened customer knowledge is emphasised by market uncertainty, development of business models based upon relationships, and continuous striving for differentiation and innovation. LÄS MER
18. The Change from Feature Focus to Customer Focus in Packaging Development
Sammanfattning : The paper and packaging industry is a major and important industry in Sweden. The industry is capital intensive with a large investment base and long cycles for renewal and replenishment of machine platforms and other production equipment. LÄS MER
19. The evolving role of customer focus in quality management: Using customer feedback to mobilize quality improvements in the age of digitalization and increased service delivery
Sammanfattning : Understanding customer needs is fundamental for being able to deliver high quality products and services, and, as a result, maintain and improve customer satisfaction. Achieving this has become a challenge, as rapid technological developments, market saturation, and increasingly skilled competition from low-cost economies have led to progressively more complex customer needs. LÄS MER
20. The integration of customer needs in e-business systems
Sammanfattning : The establishment of e-businesses has often been implemented from the inside of companies rather than from the customer perspective and the knowledge about customer needs from traditional businesses have been applied directly into new e-business systems. The overall objective of this study is to identify how to better understand customer needs and how to integrate these needs in order to create customer value when developing and establishing e-business systems for products and services. LÄS MER