Sökning: "customer communication"

Visar resultat 1 - 5 av 111 avhandlingar innehållade orden customer communication.

  1. 1. Varför fick jag bara G? : vad bedöms i karaktärsämnen på HR-programmet?

    Författare :Helena Tsagalidis; Robert Höghielm; Bo Davidsson; Stockholms universitet; []
    Nyckelord :culture historical; analytical skills; customer oriented skills; customer interaction; development; communication; Lpf 94:9; assessment; ability to solve problems; cooperation; independence; professional knowledge.; analysförmåga; bedömning; betyg; betygskriterier; kommunikation; kulturhistorisk; kundkontakt; kunskapsformer; kompetens; Lpf 94:9; nyckelkvalifikationer; planeringsförmåga; praktisk kunskap; problemlösningsförmåga; samarbete; självständighet; specifika-yrkeskunskaper; yrkeskultur; yrkeskunskap; yrkespraxis.; Didactics; didaktik;

    Sammanfattning : Syftet med undersökningen har varit att tydliggöra kunskapskvaliteter i yrkeskunnandet som har betydelse vid bedömning av karaktärsämnen för både lärare och elever. Undersökningsmetoderna har bestått av intervjuer med lärare och elever, elevenkäter och gymnasieskolans styrdokument. LÄS MER

  3. 2. Power line communication and customer equipment

    Författare :Sarah Rönnberg; Pertti Pakonen; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Electric Power Engineering; Elkraftteknik; Energy Engineering; Energiteknik;

    Sammanfattning : In Sweden, the change from manual meter reading at irregular intervals, to automatic remote meter reading at predefined instants was completed in July 2009. This change is ongoing or largely completed in a number of other European countries as well. Several methods for communication between the meter and the network operator are in use. LÄS MER

  4. 3. A Method for Customer-driven Purchasing : Aligning Supplier interaction and Customer-driven manufacturing

    Författare :Jenny Bäckstrand; Joakim Wikner; Eva Johansson; Martin Rudberg; Jönköping University; []
    Nyckelord :Customer‐driven purchasing; Supplier interaction; Customer‐driven manufacturing; Purchasing; Supply chain management;

    Sammanfattning : The role of a purchaser has traditionally focused on acquiring standard items at the lowest possible cost. The ability to reduce unit cost has been the key performance indicator for purchasers. Most traditional purchasing strategies thus focus on optimizing this situation, focusing on the supplier interface only and not on customer value. LÄS MER

  5. 4. Resilience in transport services -focus on constraints

    Författare :Bernt Saxin; Göteborgs universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Resilience; constraints; bottlenecks; capacity use; reserve capacity; quality; coherence; problem solving; capability; customer satisfaction; productivity; information; communication; decision-making; policy; systems thinking; complexity; service industries; services operations; capacity management; sustainability; resource-based competition;

    Sammanfattning : .... LÄS MER

  7. 5. On the Incorporation of Quality of Experience (QoE) in Mobile Networks : A technical, regulatory and business analysis

    Författare :Luis Guillermo Martinez Ballesteros; Jan Markendahl; Konrad Tollmar; Erik Bohlin; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality of Experience QoE ; Mobile Networks; Net Neutrality; Business Analysis; Informations- och kommunikationsteknik; Information and Communication Technology;

    Sammanfattning : Mobile operators face a scenario characterised by new challenges such as growing data consumption, a slowdown in subscriber growth and reduced revenues due to the success of OTT providers. To remain competitive, mobile operators must offer affordable services and think on strategies to retain current customers. LÄS MER