Sökning: "callers perspective"
Visar resultat 1 - 5 av 6 avhandlingar innehållade orden callers perspective.
Sammanfattning : Background : Care encounters and nurses’ advising over the phone are increasingly common in the Western world today. This new area in the profession needs more research due to its’ importance in daily life. LÄS MER
Sammanfattning : Aim: The overall aim was to explore and describe experiences from the perspective of different actors in While Waiting for Ambulance (WWFA) assignments in a rural environment. The four studies aimed: to describe WWFA and ambulance assignments in rural environments, focusing on frequency, event time and actions of firefighters before an ambulance arrives at the scene, and to evaluate these actions (I); to describe emergency situations involving WWFA assignment in a rural environment from the caller´s perspective (II); to describe compliance with the telephone-assisted cardiopulmonary resuscitation (T-CPR) protocol, the performance of the laypersons in a simulated T-CPR situation, and the communication between laypersons and EMDs during these actions (III); to describe WWFA assignment in a rural environment from the firefighters’ and the ambulance staff’s perspective (IV). LÄS MER
Sammanfattning : When accidents occur, citizens often are the real first responders. This has been acknowledged and studied from an international perspective, particularly in relation to large crises and disasters, but remains relatively unstudied from a Swedish perspective. LÄS MER
4. Telephone advice nursing : Callers perceptions, nurses experience of problems and basis for assessments
Sammanfattning : At a health care call center, care-seekers can consult telephone nurses 24 hours a day. Telephone advice nursing (TAN) includes triage, advice, support, education, referral, information and coordination. LÄS MER
5. Telephone Nursing : Stakeholder views and understandings from a paediatric and a gender perspective
Sammanfattning : ‘First line healthcare’ is offered via telephone in many Western countries. The overall aim of this thesis is to describe Telephone Nursing (TN) from three viewpoints: telenurses, parents calling for their children, and operation managers. Four empirical studies were conducted. LÄS MER