Sökning: "callers perspective"

Visar resultat 1 - 5 av 6 avhandlingar innehållade orden callers perspective.

  1. 1. Telefonrådgivning - en verksamhet i tiden : studier ur ett patient- och sjuksköterskeperspektiv

    Författare :Mayvor Ström; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
    Nyckelord :callers perspective; costs; factor analysis; nursing attitudes; phenomenography; primary health care; questionnaire; telephone advice; telephone care; patient s perspective; telenursing; telephone nursing triage;

    Sammanfattning : Background : Care encounters and nurses’ advising over the phone are increasingly common in the Western world today. This new area in the profession needs more research due to its’ importance in daily life. LÄS MER

  2. 2. Vem har och tar ansvar! : – I Väntan På Ambulans (IVPA)-uppdrag i Glesbygdsmiljö

    Författare :Helena Nord-Ljungquist; Johan Berlin; Linnéuniversitetet; []
    Nyckelord :MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Alarm call; Ambulance staff; Callers; Caring science; CPR; Emergency care; Emergency medical dispatcher; Evaluation; Firefighters; Lived experiences; T-CPR; Vårdvetenskap; Caring Science;

    Sammanfattning : Aim: The overall aim was to explore and describe experiences from the perspective of different actors in While Waiting for Ambulance (WWFA) assignments in a rural environment. The four studies aimed: to describe WWFA and ambulance assignments in rural environments, focusing on frequency, event time and actions of firefighters before an ambulance arrives at the scene, and to evaluate these actions (I); to describe emergency situations involving  WWFA assignment in a rural environment from the caller´s perspective (II); to describe compliance with the telephone-assisted cardiopulmonary resuscitation (T-CPR) protocol, the performance of the laypersons in a simulated T-CPR situation, and the communication between laypersons and EMDs during these actions (III); to describe WWFA assignment in a rural environment from the firefighters’ and the ambulance staff’s perspective (IV). LÄS MER

  3. 3. Först på plats : Gränsdragningar, positioneringar och emergens i berättelser från olycksplatsen

    Författare :Linda Kvarnlöf; Johansson Roine; Erna Danielsson; Clary Krekula; Mittuniversitetet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; traffic accidents; emergency callers; witnesses; emergence; boundaries; positioning; norms;

    Sammanfattning : When accidents occur, citizens often are the real first responders. This has been acknowledged and studied from an international perspective, particularly in relation to large crises and disasters, but remains relatively unstudied from a Swedish perspective. LÄS MER

  4. 4. Telephone advice nursing : Callers perceptions, nurses experience of problems and basis for assessments

    Författare :Anna Carin Wahlberg; Karolinska Institutet; Karolinska Institutet; []
    Nyckelord :MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; Telephone advice nursing; telephone triage; telephone assessments; emergency medical dispatching; nonverbal communication; individualistic perspective.;

    Sammanfattning : At a health care call center, care-seekers can consult telephone nurses 24 hours a day. Telephone advice nursing (TAN) includes triage, advice, support, education, referral, information and coordination. LÄS MER

  5. 5. Telephone Nursing : Stakeholder views and understandings from a paediatric and a gender perspective

    Författare :Elenor Kaminsky; Inger K Holmström; Marianne Carlsson; Venke Sørlie; Uppsala universitet; []
    Nyckelord :Children; Equitable Healthcare; Gender; Health Promotion; Managers; Paediatric; Paediatric Health Calls; Parents; Registered Nurses; Telenurse; Telephone Nursing; Qualitative Research; Hälso- och sjukvårdsforskning; Health Care Research;

    Sammanfattning : ‘First line healthcare’ is offered via telephone in many Western countries. The overall aim of this thesis is to describe Telephone Nursing (TN) from three viewpoints: telenurses, parents calling for their children, and operation managers. Four empirical studies were conducted. LÄS MER