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1. Ambiguity at the heart of design work : Sensing and negotiating ambiguity in knowledge-creation work
Sammanfattning : Ambiguities have long intrigued design and new product development (NPD) researchers: The fascination seems rooted in an endeavor to understand how design outcomes may be created despite the ambiguous nature of such work. There are several classic contributions on how to categorize, avoid and approach ambiguities. LÄS MER
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