Sökning: "Su Mi Dahlgaard Park"

Hittade 5 avhandlingar innehållade orden Su Mi Dahlgaard Park.

1. 1. From ancient philosophies to TQM and modern management theories

   Författare :Su Mi Park Dahlgaard; Linköpings universitet; []
   Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

   Sammanfattning : Initiated by world best seller books of Ezra Vogel's Japan as Number one in 1979, William Ouchi's Theory Z in 1980 and Pascale & Athos The Art of Japanese Management in 1981, a huge number of articles and books dealing with Japanese management have been published during the past twenty years. Same interest has been paid to Total Quality Management, when Western countries have found out that TQM was one of main drivers for the Japanese business success. LÄS MER

3. 2. The human dimension in TQM : learning, training and motivation

   Författare :Su Mi Park Dahlgaard; Linköpings universitet; []
   Nyckelord :Kvalitetsstyrning; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

   Sammanfattning : The overall aim of this dissertation is to study and to explore the human dimension in TQM with focus on learning, training and motivation. The exploration of the evolution of TQM depict the theory of TQM as shaped from a narrow mechanistic apporach to a more humanistic apporach with focus on the human dimension thgough Japanese managerial practices inspired by ideas from western theoreticians. LÄS MER

4. 3. Customer value in commercial experiences : Expecting the unexpected

   Författare :Maria Eriksson; Håkan Wiklund; Ingela Bäckström; Pernilla Ingelsson; Su Mi Park-Dahlgaard; Mittuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Hedonic Value; Quality; Experiential quality; TQM; Kano model; Attractive Quality; Co-creation; Storytelling; Strong Engagement; Kommersiell upplevelse; Kundvärde; Njutnings- upplevelseinriktat värde; Kvalitet; Upplevelsekvalitet; TQM; Kano-modellen; Attraktiv kvalitet; Samskapa; Storytelling och Starkt engagemang;

   Sammanfattning : To an ever greater extent, customers desire experiences that are highly emotional, personally designed and memorable. Today’s customer has an increasing need to be entertained and often searches for pleasurable offerings of hedonic value. LÄS MER

5. 4. Stakeholder dialogue for sustainable service

   Författare :Mikael Johnson; Bo Enquist; Su Mi Dahlgaard-Park; Karlstads universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

   Sammanfattning : Human behavior threatens to ruin irrevocably our long-term existence; the downhill slide is steep and seemingly soon will be incurable. Shifting from unsustainable development would require substantial and far-reaching changes in lifestyles and living standards. LÄS MER

7. 5. Respect for People : Developing alternative understandings and relationships to ethics, leadership, and culture in Lean implementations

   Författare :Mia Ljungblom; Thomas Taro Lennerfors; Maria Fredriksson; Su Mi Dahlgaard-Park; Uppsala universitet; []
   Nyckelord :Culture; Developmental Leadership; Ethics; Leadership; Lean Management; Real Lean; Respect; Respect for people; Virtue ethics; Dygdeetik; Etik; Kultur; Ledarskap; Lean Management; Respekt; Respekt för männskan; Utvecklande Ledarskap; Äkta Lean; Engineering Science with specialization in industrial engineering and management; Teknisk fysik med inriktning mot industriell teknik;

   Sammanfattning : Successful Lean implementation is a combination of both technology and culture, using bothkey principles of continuous improvement (CI) and respect for people (RFP). However, manyorganizations fail to implement Lean and critical factors in this failure are leadership, cultureand the lack of RFP. LÄS MER