Sökning: "Storytelling management"
Visar resultat 1 - 5 av 15 avhandlingar innehållade orden Storytelling management.
1. Retande, berättelser och kategoriseringar : Om vänskap och kärlek i barns relationsprat
Sammanfattning : This thesis focuses on how middle school children organize peer group relationships through various forms of so-called relational talk (Evaldsson, 2007), while they also negotiate and more generally make sense of friendships and romantic relationships. Prior micro-sociological research has demonstrated how children in everyday language practices through, for example, teasing, assessments, and storytelling—articulate and manage social relationships and behaviors, moral views, and shared cultural knowledge, thereby constructing their emerging social worlds (see Goodwin & Kyratzis, 2011, for an overview). LÄS MER
2. Dead Landscapes – and how to make them live
Sammanfattning : Certain deadening forces including disneyfication, museumization, and the standardization of heritagescapes have led to the loss of embodied, lived experiences. In an effort to (re)enchant how these landscapes are developed, managed, and encountered, a new landscape model is introduced that combines the more practical components of heritage management (locale and story) with strategies that explore the emotional and affective dimensions of phenomenological landscape experience (presence). LÄS MER
3. Making sense of contested illness : Talk and narratives about chronic fatigue
Sammanfattning : The primary aim of this thesis is to study how people suffering from chronic fatigue (usually Chronic Fatigue Syndrome, CFS) make sense of their medically unexplained and invisible illness. Due to the vagueness and indefinable character of this illness, it becomes disputed and doubted in many contexts. Thus, I call it a contested illness. LÄS MER
4. Creating a Quality Management Culture : Focusing on Values and Leadership
Sammanfattning : When applied successfully, the QM initiatives TQM and Lean enhance an organization´s ability to meet and exceed the expectations of the customers as well as co-workers and other stakeholders. There are however also QM initiatives that fail and one reason for this is the organization’s inability to create a supportive culture, a culture that rests on a number of values which aim at improving the quality and thereby customer satisfaction. LÄS MER
5. Customer value in commercial experiences : Expecting the unexpected
Sammanfattning : To an ever greater extent, customers desire experiences that are highly emotional, personally designed and memorable. Today’s customer has an increasing need to be entertained and often searches for pleasurable offerings of hedonic value. LÄS MER