Sökning: "Stefan Wiklund"
Visar resultat 1 - 5 av 11 avhandlingar innehållade orden Stefan Wiklund.
Sammanfattning : A new kind of commercial offer is on the rise, that of a commercial experience. It is said to be the next progression of value after a service and that it is distinct from a service in several ways, two important being a) the provider having to create something new or memorable to the customer, i.e. LÄS MER
Sammanfattning : The thesis presents descriptions and analyses of the municipal-based work that precedes service provision in child welfare, i.e. referrals where concerns regarding children and adolescents are made from professionals and general public and the processing of these referrals within child welfare agencies. LÄS MER
Sammanfattning : Two-phase flow in microfluidic systems is of great interest for many scientificand engineering problems. Especially in the pulp and paper area, the problems spanfrom fibre-fibre interactions in the consolidation process of papermaking to edgewickingin paper board during the aseptic treatment of liquid packaging. LÄS MER
Sammanfattning : This thesis describes and analyses in three substudies how home-based measures for children are expanding and why an open care idea are established as part of the Swedish child welfare. The first substudy describes the national increment of what today can be considered as a treatment policy – non-institutional care in child welfare. LÄS MER
Sammanfattning : When applied successfully, the QM initiatives TQM and Lean enhance an organization´s ability to meet and exceed the expectations of the customers as well as co-workers and other stakeholders. There are however also QM initiatives that fail and one reason for this is the organization’s inability to create a supportive culture, a culture that rests on a number of values which aim at improving the quality and thereby customer satisfaction. LÄS MER