Sökning: "Service sector"

Visar resultat 1 - 5 av 267 avhandlingar innehållade orden Service sector.

  1. 1. CAD adoption in the Swedish architectural industry : IT and the professional service sector

    Författare :Gert-Olof Boström; Umeå universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; professional service; information technology; service quality; competitive advantage; bottomlines; management visions; industry structure; dynamic service quality; CAD; architectural firms; innovation; Arkitektkontor; Informationsteknik; Datorstödd konstruktion; Sverige;

    Sammanfattning : The adoption of information technology (IT) is an intensive and ongoing process in society. All types of firms, but especially service firms, tend to adopt IT. Professional services, a sub-section of the service sector, are heavy users of IT. These firms are special because their business builds on the knowledge of the people in the firm. LÄS MER

  2. 2. Preventative environmental strategies in the service sector

    Författare :Peter Kisch; Internationella miljöinstitutet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Miljöteknik; pollution control; Environmental technology; Service sector; Preventative environmental strategies; Cleaner production; Pollution prevention; kontroll av utsläpp; Commercial and industrial economics; Industriell ekonomi;

    Sammanfattning : Preventative environmental approaches (e.g. Cleaner Production and Pollution Prevention) have been successfully implemented in the manufacturing industry. They are, however, far from being fully adopted by all society actors. LÄS MER

  3. 3. Public sector branding : an internal brand management perspective

    Författare :Ulrika Leijerholt; Peter Hultén; Galina Biedenbach; Lars Erling Olsen; Umeå universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; public sector branding; internal brand management; internal branding; organizational branding; brand commitment; brand architecture; internal communication; organizational practices; public service motivation; företagsekonomi; Business Studies; marketing; marknadsföring;

    Sammanfattning : The increased use of branding within the public sector signifies an important area for academic research that currently lacks theory and empirical evidence; public sector branding. Extant literature paints a scattered picture. On one hand, some branding principles appear to be equally relevant in the public sector as they are in the private sphere. LÄS MER

  4. 4. Personalising service user engagement : entrepreneurs and membership organisations in the mental health sector

    Författare :Hilda Näslund; Urban Markström; Stefan Sjöström; Martin Börjeson; Umeå universitet; []
    Nyckelord :SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Mental health; social mobilisation; service user movement; experiential knowledge;

    Sammanfattning : New modes of social mobilisation are emerging in the mental health sector. Member-based mental health service user organisations (MHSUOs), targeting people with lived experience of mental ill-health and occasionally their relatives, have been active in Sweden since the 1960s. LÄS MER

  5. 5. IT Service Delivery in Nicaraguan Internet Service Providers : analysis and Assessment

    Författare :Will Johnny Flores Delgadillo; Paul Johannesson; Lazar Rusu; Eva Söderström; KTH; []
    Nyckelord :NATURAL SCIENCES; NATURVETENSKAP; IT; service delivery; Internet service provider; Information technology; Informationsteknik; SRA - ICT; SRA - Informations- och kommunikationsteknik;

    Sammanfattning :   The thesis addresses the research question: How to describe, understand, and explain IT service delivery? Based on the research question, the following research questions were derived:  How to analyse IT service delivery based on ITIL in order to determine its current situation? How to formalize elements of IT service delivery in maturity level that can be used to assess its current status? These research questions are answered by two IT artefacts: an analysis method and a maturity model for IT service delivery. Both of them are constructed by design-science research guidelines. LÄS MER