Sökning: "Service design"
Visar resultat 1 - 5 av 869 avhandlingar innehållade orden Service design.
1. Service Design : a conceptualization of an emerging practice
Sammanfattning : Service design is an emerging design practice with an interdisciplinary heritage. Most previousresearch has been based on what service designers do; with the increased academic interestin service design over the past decade, the time has come to conceptualize the underlyingdiscourses. LÄS MER
2. How Service Ideas Are Implemented : Ways of Framing and Addressing Service Transformation
Sammanfattning : As a field in practice and academia, service design is moving out of its formative phase. In service design research, the realisation of service transformation from idea to service practice and the ways that design(ers) can contribute to this process are topics that are not well understood yet. LÄS MER
3. Design Space Exploration : co-operative creation of proposals for desired interactions with future artefacts
Sammanfattning : This thesis critically reflects on co-operative design workshops that I have conducted. The basic method used in these workshops draws on the participants’ embodied knowing. LÄS MER
4. Design for Service: A framework for articulating designers’ contribution as interpreter of users’ experience
Sammanfattning : During the past approximately 15 years designers have paid increasing attention to service and changes in our society, resulting in a new design discipline – service design. In parallel, designers’ contributions to service development and innovation have been brought forward, often emphasizing designers’ capability of involving users, acting in and through multidisciplinary teams and using visualization skills in these situations. LÄS MER
5. In/visible - Conceptualizing Service Ecosystem Design
Sammanfattning : This thesis explores and advances the evolving understanding of service design in service research. The study problematizes the prevailing view of service design as the design of service offerings to improve customer experiences. LÄS MER