Sökning: "Robert Spencer"
Hittade 2 avhandlingar innehållade orden Robert Spencer.
1. Strategic Management of Customer Relationships-A Network Perspective on Key Account Management
Sammanfattning : This thesis deals with the key account management theme. The traditional view of key account management takes its roots in company practice and considers key customer accounts to be large complex customers with high financial returns - hence the notion of key - for the supplier firm. LÄS MER
2. Molecular-level dissolved organic matter dynamics in lakes : Constraints on reactivity and persistence
Sammanfattning : Dissolved organic matter (DOM) is a central component of the global carbon cycle. Thus, small changes to the amount of DOM imported, processed and produced within lakes can have a large effect on regional carbon budgets. In addition to being a vital energy source at the base of the aquatic food web, DOM is physico-chemically reactive. LÄS MER