Sökning: "Public services"

Visar resultat 1 - 5 av 753 avhandlingar innehållade orden Public services.

  1. 1. Improvements for value creation in public services

    Författare :Daniel Gyllenhammar; Chalmers tekniska högskola; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; value co-creation; public services; customer focus; welfare services; service ecosystems; public service logic; Improvements; change processes;

    Sammanfattning : The demands on public services are constantly increasing and the public sector has, over the years, been subject to several management approaches trying to improve it. These new approaches have been criticized lately for an overly emphasis on market forces, specialization, and an intra-organizational focus, resulting in fragmented services and a poor system understanding for both citizens and employees of public organizations. LÄS MER

  3. 2. Offentlig upphandling - primärrättens reglering av offentliga kontrakt

    Författare :Andrea Sundstrand; Wiweka Warnling Nerep; Rolf Höök; Jane Reichel; Tobias Indén; Stockholms universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; public procurement; EU law; public contracts; serive concessions; B-services; below thresholds; EU primary law; remedies; crossborder interest; public procurement directives; offentlig upphandling; offentliga kontrakt; tjänstekoncessioner; B-tjänster; under tröskelvärdena; primärrätt; rättsmedel; gränsöverskridande intresse; upphandlingsdirektiv; offentlig rätt; Public Law;

    Sammanfattning : The objective of this thesis is EU primary legislation on public procurement. The award of public contracts below the thresholds, for B-services and for service concessions are excluded from the EU public procurement directives. LÄS MER

  4. 3. Local Values and e-Government - Continuity and Change in Public Administration : Implementing Public e-Services in Two Swedish Municipalities

    Författare :Gabriella Jansson; Elin Wihlborg; Gissur Ó Erlingsson; Joachim Åström; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; e-government; public e-services; ICT; IT; public administration; public organization; municipality; reform; implementation; institutionalism; values; Political science; Statsvetenskap;

    Sammanfattning : E-government, the use of information and communication technology in public administration, is often presented as a multifaceted reform with powerful transforming potential. E-government currently embodies both hopes of more efficient public administration and fears that an overemphasis on efficiency will neglect the democratic values of public administration. LÄS MER

  5. 4. Using contracts to manage services : A study of contracts in public transport

    Författare :Carolina Camén; Bo Edvardsson; Virpi Havila; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Contracts; services; service quality; business-to-business relationship; public transport; Business Administration; Företagsekonomi;

    Sammanfattning : Contracts play a key role in many business to business relationships. Service organisations are no exception. Despite a growing interest of services and how services are managed, research on how to use contracts to manage services has been surprisingly sparse in service research. LÄS MER

  7. 5. Public procurement of engineering services : Task characteristics, control modes and effects on adaptability

    Författare :Klara Granheimer; Tina Karrbom Gustavsson; Per-Erik Eriksson; Göran Lindahl; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; client; construction management; engineering services; organizational control; public procurement; beställare; infrastrukturprojekt; offentlig upphandling; organisationsteori; tekniska konsulttjänster; Real Estate and Construction Management; Fastigheter och byggande;

    Sammanfattning : Previous research has emphasized the importance of engineering services and adaptability in the early stages of construction projects. Public clients usually procure engineering services from private companies, which makes their procurement strategies important in creating incentives for adaptability and innovation for the service providers. LÄS MER