Sökning: "Per-Olof Brehmer"

Visar resultat 6 - 10 av 11 avhandlingar innehållade orden Per-Olof Brehmer.

  1. 6. Exploring the Use of Balanced Scorecards in a Swedish Health Care Organization

    Författare :Beata Kollberg; Jens Jörn Dahlgaard; Per-Olof Brehmer; Johnny Lind; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Balanced Scorecard; kvalitetsförbättring; verksamhetsmätningar; implementering; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Sammanfattning : Due to an extensive decentralization in the County Council of Östergötland during the 1980s, the demands on follow-up reports have increased on the production units. In order to support the units in following up their organizations, the board of the County Council decided to implement Total Quality Management in the beginning of the 1990s. LÄS MER

  2. 7. Performance Measurement Systems in Swedish Health Care Services

    Författare :Beata Kollberg; Jens Jörn Dahlgaard; Per-Olof Brehmer; Evert Gummesson; Linköpings universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Quality management; Health care; Performance measurement; Innovation management; Qualitative research; Health and medical services in society; Hälso- och sjukvård i samhället;

    Sammanfattning : In the quality management literature, measurements are attributed great importance in improving products and processes. Systems for performance measurement assessing financial and non-financial measurements were developed in the late 1980s and early 1990s. LÄS MER

  3. 8. Enhancing the Industrial Service Offering : New Requirements on Content and Processes

    Författare :Christian Kowalkowski; Staffan Brege; Per-Olof Brehmer; Lars Witell; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial service offerings; Bundling; Customer relationships; Process interfaces; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Sammanfattning : The overall purpose of this thesis is to describe and analyse how capital goods manufacturers can enhance their industrial service offering.The theoretical basis of this research is found in services marketing, recognising co-creation of value, that the service process is an open production system and that the customer determines value as the manufacturer can only offer value propositions. LÄS MER

  4. 9. Managing the Industrial Service Function

    Författare :Christian Kowalkowski; Per-Olof Brehmer; Maria Holmlund-Rytkönen; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial service offerings; service function; manufacturing firms; ICT; customer relationships; value; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

    Sammanfattning : During the past decade, growing attention has been given to industrial service offerings in the marketing literature as well as in many manufacturing firms. This phenomenon is often described as a goods-services transition, in which companies increasingly turn to the provision of industrial services in order to achieve competitive advantage, such a closer customer relationships and higher profit margins. LÄS MER

  5. 10. Public Procurement and the Development of the Swedish Telecommunications Market

    Författare :Helena Lindskog; Staffan Brege; Per-Olof Brehmer; Linköpings universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Public procurement; telecommunications; telecom market development; electronic procurement; Business studies; Företagsekonomi;

    Sammanfattning : This thesis describes and analyses public procurement and its processes in general against the framework of industrial marketing and purchasing. In particular, it focuses on the public procurement of telecommunications (“telecom”) and its effects on the de-monopolization and development of the Swedish telecom market based on empirical material from three case studies, interviews and publicly available written sources. LÄS MER