Sökning: "Patrik Brandt"
Hittade 2 avhandlingar innehållade orden Patrik Brandt.
1. Information in use : Aspects of information quality in workflows
Sammanfattning : This thesis is founded on the global growth of the service sector and its significance for society as a whole and for the individual human being. In the last decade, technology has changed the way services are created, developed and delivered in remarkable ways. LÄS MER
2. Informatisk forskning om riskanalysprocess applicerad på Apoteket AB:s kundcenterverksamhet
Sammanfattning : English summary This licentiate paper describes a study of how the introduction of Customer Care Centres into The Corporation of Swedish Pharmacies affects its work on risk analysis. The two Customer Care Centres in operation today function as central nodes to which calls are connected that before were usually answered by one of the country’s 900 pharmacies. LÄS MER