Avancerad sökning

Visar resultat 1 - 5 av 8 avhandlingar som matchar ovanstående sökkriterier.

1. 1. Exploring Trends, Patterns and Characteristics of Quality Management Through Text Mining

   Författare :Daniel Carnerud; Ingela Bäckström; Kristen Snyder; Raine Isaksson; Mittuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Management; Total Quality Management; TQM; Quality Movement; Quality Revolution; Business Excellence; Text Mining; Systems Thinking; Kvalitetsteknik; Offensiv Kvalitetsutveckling; Systematiskt Kvalitetsarbete; Quality Management; Total Quality Management; TQM; Text Mining;

   Sammanfattning : At frequent intervals, new reports and papers are published stressing the importance of high quality and quality improvement measures in the public and private sector if Sweden is to survive as a welfare state and industrial nation. The situation seems not to be unique for Sweden: similar opinions can be heard in other parts of the world as well. LÄS MER

3. 2. The Realization of Attractive Quality : Conceptual and practical perspectives within the TQM system

   Författare :Johan Lilja; Wiklund Håkan; Bengt Klefsjö; Bo Bergman; Mittuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Attractive Quality; Total Quality Management; TQM; customer value; Kano Model; Attraktiv kvalitet; Offensiv kvalitetsutveckling; TQM; kundvärde; Kanomodellen; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

   Sammanfattning : Within the quality community, quality management is often pictured as and referred to as rapidly evolving and continuously learning by interaction with the surrounding world. In general, an ability to evolve and transform is also seen as most desirable and the only choice for long term survival. LÄS MER

4. 3. Text Mining The Quality Paradigm(s)

   Författare :Daniel Carnerud; Ingela Bäckström; Kristen Snyder; Ton van der Wiele; Mittuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Quality Paradigm; Quality Movement; Quality Revolution; Quality Management; QM; Total Quality Management; TQM; Business Excellence; Text Mining; Data Mining; Kvalitetsparadigm; Kvalitetsrörelsen; Kvalitetsteknik; Offensiv Kvalitetsutveckling; Text Mining; Data Mining;

   Sammanfattning : The purpose of this thesis orbits around an examination of the formation of a quality paradigm. In this inquiry, the exploration and application of text mining have been used to provide new insights into quality as a paradigm. LÄS MER

5. 4. Creating customer value in commercial experiences

   Författare :Maria Eriksson; Håkan Wiklund; Pia Sandvik Wiklund; Rickard Garvare; Mittuniversitetet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Commercial Experience; Customer Value; Customer Expectations; Customer Satisfaction; Total Quality Management; TQM; Kommersiella upplevelser; Kundvärde; Kundförväntningar; Kundnöjdhet; Offensiv kvalitetsutveckling; TQM; Other industrial engineering and economics; Övrig industriell teknik och ekonomi;

   Sammanfattning : There is a type of business offering gaining much attention, both in the media and in financial figures, which provides the customer with something extra, something to be remembered. This offering is a commercial experience. LÄS MER

7. 5. From Customer Satisfaction to Citizen Interaction : a cooperation model for community development based on Total Quality Management

   Författare :Maria Fredriksson; Bengt Klefsjö; Lars Carlsson; Johnny Lindström; Luleå tekniska universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik;

   Sammanfattning : Current problems with unemployment and the consequences of cut-down in the public sector need appropriate solutions, where private citizens perhaps take on more active roles than today, individually or in groups. The aim with this doctoral thesis is to contribute to one such solution, which is a cooperation model for societal development in local communities, based on Total Quality Management (TQM) and on the participation of many residents. LÄS MER