Sökning: "Offensiv Kvalitetsutveckling"
Visar resultat 1 - 5 av 8 avhandlingar innehållade orden Offensiv Kvalitetsutveckling.
1. Exploring Trends, Patterns and Characteristics of Quality Management Through Text Mining
Sammanfattning : At frequent intervals, new reports and papers are published stressing the importance of high quality and quality improvement measures in the public and private sector if Sweden is to survive as a welfare state and industrial nation. The situation seems not to be unique for Sweden: similar opinions can be heard in other parts of the world as well. LÄS MER
2. The Realization of Attractive Quality : Conceptual and practical perspectives within the TQM system
Sammanfattning : Within the quality community, quality management is often pictured as and referred to as rapidly evolving and continuously learning by interaction with the surrounding world. In general, an ability to evolve and transform is also seen as most desirable and the only choice for long term survival. LÄS MER
3. Text Mining The Quality Paradigm(s)
Sammanfattning : The purpose of this thesis orbits around an examination of the formation of a quality paradigm. In this inquiry, the exploration and application of text mining have been used to provide new insights into quality as a paradigm. LÄS MER
4. Creating customer value in commercial experiences
Sammanfattning : There is a type of business offering gaining much attention, both in the media and in financial figures, which provides the customer with something extra, something to be remembered. This offering is a commercial experience. LÄS MER
5. From Customer Satisfaction to Citizen Interaction : a cooperation model for community development based on Total Quality Management
Sammanfattning : Current problems with unemployment and the consequences of cut-down in the public sector need appropriate solutions, where private citizens perhaps take on more active roles than today, individually or in groups. The aim with this doctoral thesis is to contribute to one such solution, which is a cooperation model for societal development in local communities, based on Total Quality Management (TQM) and on the participation of many residents. LÄS MER