Sökning: "Kano Model"
Hittade 3 avhandlingar innehållade orden Kano Model.
- Detta är en avhandling från Sundsvall : Mid Sweden University
Sammanfattning : To an ever greater extent, customers desire experiences that are highly emotional, personally designed and memorable. Today’s customer has an increasing need to be entertained and often searches for pleasurable offerings of hedonic value. LÄS MER
2. The Realization of Attractive Quality Conceptual and practical perspectives within the TQM systemDetta är en avhandling från Östersund : Mid Sweden University
Sammanfattning : Within the quality community, quality management is often pictured as and referred to as rapidly evolving and continuously learning by interaction with the surrounding world. In general, an ability to evolve and transform is also seen as most desirable and the only choice for long term survival. LÄS MER
- Detta är en avhandling från Karlstad : Karlstads universitet
Sammanfattning : Purpose – The purpose of this thesis is to explore the capability of Swedish regional public transport authorities (RPTAs) to organize public transport so that it stimulates the intended value creation process needed to increase users’ positive experience.Design/methodology/approach – This thesis utilizes an interpretative research approach. LÄS MER