Sökning: "Jörg Pareigis"
Hittade 1 avhandling innehållade orden Jörg Pareigis.
1. Customer experiences of resource integration : Reframing servicescapes using scripts and practices
Sammanfattning : It is widely acknowledged that value can be regarded as interactively formed by customers through the integration of a variety of resources. However, it is difficult to find service research that takes these concepts seriously in empirical studies. LÄS MER