Sökning: "IT maturity"

Visar resultat 1 - 5 av 204 avhandlingar innehållade orden IT maturity.

1. 1. Predicting IT Governance Performance : A Method for Model-Based Decision Making

   Författare :Mårten Simonsson; Pontus Johnson; Wim Van Grembergen; KTH; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; IT governance; IT governance maturity; IT governance performance; Enter-prise Architecture; Bayesian networks.; Informatics; computer and systems science; Informatik; data- och systemvetenskap;

   Sammanfattning : Contemporary enterprises are largely dependent on Information Technology (IT), which makes decision making on IT matters important. There are numerous issues that confuse IT decision making, including contradictive business needs, financial constraints, lack of communication between business and IT stakeholders and difficulty in understanding the often heterogeneous and integrated IT systems. LÄS MER

3. 2. Towards a framework for analyzing IT strategy management in public sector : a case for IT organisations in the public sector

   Författare :Anayanci López Poveda; Paul Johannesson; Lazar Rusu; Anne Håkansson; KTH; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; IT strategy management; strategic management of IT; IT service management; public sector; small medium sized IT organizations.; SRA - ICT; SRA - Informations- och kommunikationsteknik;

   Sammanfattning : Small/medium sized public sector IT organisations combine several characteristics that difficult the effective use of an IT strategy. Research has reported small/medium sized organisations as using unstructured and informal IT management initiatives, which frequently leads to inexistent or incipient use of IT strategy. LÄS MER

4. 3. IT Dependability Management in Governmental Organisations

   Författare :Kim Weyns; Institutionen för datavetenskap; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; Dependability; IT management; Risk management; Information safety; Emergency management; Maturity models; Software reliability modelling; Service level agreements;

   Sammanfattning : As our dependence on IT systems increases, evaluating the dependability of critical IT systems becomes more important. This is especially true for systems that are critical in a crisis situation and whose dependability is an important factor in an organisation's capability to resolve a crisis. LÄS MER

5. 4. IT Service Delivery in Nicaraguan Internet Service Providers : analysis and Assessment

   Författare :Will Johnny Flores Delgadillo; Paul Johannesson; Lazar Rusu; Eva Söderström; KTH; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; IT; service delivery; Internet service provider; Information technology; Informationsteknik; SRA - ICT; SRA - Informations- och kommunikationsteknik;

   Sammanfattning :   The thesis addresses the research question: How to describe, understand, and explain IT service delivery? Based on the research question, the following research questions were derived:  How to analyse IT service delivery based on ITIL in order to determine its current situation? How to formalize elements of IT service delivery in maturity level that can be used to assess its current status? These research questions are answered by two IT artefacts: an analysis method and a maturity model for IT service delivery. Both of them are constructed by design-science research guidelines. LÄS MER

7. 5. A Maturity Model for Measuring Organizations Escalation Capability of IT-related Security Incidents

   Författare :Gunnar Wahlgren; Stewart Kowalski; Louise Yngström; Eva Söderström; Stockholms universitet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; IT security risk management; incident management; incident escalation; maturity models; Computer and Systems Sciences; data- och systemvetenskap;

   Sammanfattning : An inability to handle IT-related security incidents can have devastating effects on both organizations and society at large. The European Union Agency for Network and Information Security (ENISA) emphasizes that cyber-security incidents affecting critical information infrastructures may simultaneously create significant negative impacts for several countries, and when incidents strike, the primary business processes of many organizations may be jeopardized. LÄS MER