Sökning: "Human-Centred Service Systems"

Hittade 4 avhandlingar innehållade orden Human-Centred Service Systems.

1. 1. Designing for Resilience : Navigating Change in Service Systems

   Författare :Vanessa Rodrigues; Stefan Holmlid; Gaby Odekerken-Schröder; Bo Westerlund; Linköpings universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; HUMANIORA; HUMANITIES; service design; service systems; resilience; value creation; systemic design;

   Sammanfattning : Services are prone to change in the form of expected and unexpected variations and disruptions, more so given the increasing interconnectedness and complexity of service systems today. These changes require service systems to be resilient and designed to adapt, to ensure that services continue to work smoothly. LÄS MER

3. 2. A toolbox for idea generation and evaluation : Machine learning, data-driven, and contest-driven approaches to support idea generation

   Författare :Workneh Yilma Ayele; Gustaf Juell-Skielse; Paul Johannesson; Ahmed Elragal; Stockholms universitet; []
   Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; NATURVETENSKAP; NATURAL SCIENCES; Idea generation; idea mining; data-driven idea generation; data-driven idea evaluation; toolbox for idea generation; toolbox for idea evaluation; contest-driven idea generation; machine learning for idea generation; text mining for idea generation; analytics for idea generation; human-centred AI for creativity; data- och systemvetenskap; Computer and Systems Sciences;

   Sammanfattning : Ideas are sources of creativity and innovation, and there is an increasing demand for innovation. For example, the start-up ecosystem has grown in both number and global spread. As a result, established companies need to monitor more start-ups than before and therefore need to find new ways to identify, screen, and collaborate with start-ups. LÄS MER

4. 3. Engaged in digital service innovation

   Författare :Lars-Olof Johansson; Ulrika Lundh Snis; Dick Stenmark; Harald Holone; Högskolan Väst; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Digital service innovation; Human-Centred Service Systems; value; practice perspective; learning in practice; engaged scholarship research; Work Integrated Learning; Arbetsintegrerat lärande; Informatik; Informatics;

   Sammanfattning : The research in this thesis has digital services innovation to support Human-Centred Service Systems (HCSSs) from a practice theory perspective as a foundation. Digital service innovation is understood as service system reconfiguration due to digitalization, with the aim to change the service systemsin a way that increases the value for the involved actors. LÄS MER

5. 4. Devising Capabilities : Service Design for Development Interventions

   Författare :Fiona Lambe; Stefan Holmlid; Matthew Osborne; Alison Prendiville; Linköpings universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service design; Capabilities approach; Development interventions; Global South; Complexity;

   Sammanfattning : Despite the progress in recent decades, one in ten people globally still live in extreme poverty, and this number is set to increase in the coming years. Designing interventions to improve well-being and livelihoods is challenging because poverty is multidimensional and plays out in complex, adaptive social-ecological systems, where behaviours and practices at the local level can have unintended consequences elsewhere in the system. LÄS MER