Sökning: "Citizen Needs"

Visar resultat 1 - 5 av 30 avhandlingar innehållade orden Citizen Needs.

1. 1. What happened with the leviathan of the Public Sector? : The challenges of vertical coordination in regional public organizations and its effect on public value

   Författare :Sara Davoudi; Mikael Johnson; Martin Löfgren; Anders Fundin; Karlstads universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Coordination; Citizen Needs; Organizational Learning; Public Reform; Public Value; Regional Public Organizations; Business Administration; Företagsekonomi;

   Sammanfattning : Putting the capability to satisfy citizens’ needs at the heart of public organizations, public value has been argued to be the ultimate goal of public sector programs and policies. However, the contemporary public sector’s complex and multilevel structures has led to limited information processing between the various levels within organizations. LÄS MER

3. 2. From Customer Satisfaction to Citizen Interaction : a cooperation model for community development based on Total Quality Management

   Författare :Maria Fredriksson; Bengt Klefsjö; Lars Carlsson; Johnny Lindström; Luleå tekniska universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik;

   Sammanfattning : Current problems with unemployment and the consequences of cut-down in the public sector need appropriate solutions, where private citizens perhaps take on more active roles than today, individually or in groups. The aim with this doctoral thesis is to contribute to one such solution, which is a cooperation model for societal development in local communities, based on Total Quality Management (TQM) and on the participation of many residents. LÄS MER

4. 3. Urban Sound Planning - An attempt to bridge the gap

   Författare :Laura Estévez Mauriz; Chalmers tekniska högskola; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; HUMANIORA; HUMANITIES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; prediction methods; road traffic noise; traffic dynamics; Urban sound planning; quiet side; urban systems; citizen participation; urban strategies;

   Sammanfattning : Cities are constantly between transition and adaptation, where current urban development needs a consistent strategic solution capable of understanding and including the relationships between urban form, environment and urban life. Awareness of the quality of the urban environment is leading the vision on the resilience and sustainability of the built environment, highlighting the importance of a multidisciplinary urban framework. LÄS MER

5. 4. Government e-service delivery : identification of success factors from citizens' perspective

   Författare :Parmita Saha; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Industriell marknadsföring; Industrial Marketing;

   Sammanfattning : The successful adoption of new technologies helps governments achieve efficiency in their implementation and delivery of public services to citizens. The objective behind various e-government initiatives has shifted in recent years towards establishing services that cater more to citizens' needs and offer greater accessibility. LÄS MER

7. 5. Working with the Fogbow : Design and Reconfiguration of services and Participation in E-Government

   Författare :Annelie Ekelin; Högskolan i Kalmar; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Information Technology; e-government; e-democracy; Technoscience Studies; Informatics; 24-timmarsmyndigheten; serviceutveckling inom offentlig sektor; medborgarperspektiv; Informatik;

   Sammanfattning : This thesis is about the metaphors of the rainbow and the fogbow, investigations and evaluations, public Internet monitors, writing women, reflections and discussions about politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of E-Government. LÄS MER