Sökning: "Arbetsvetenskap och ergonomi"

Visar resultat 16 - 20 av 1037 avhandlingar innehållade orden Arbetsvetenskap och ergonomi.

  1. 16. Tjänstemötet : Interaktionens kommersiella, byråkratiska och social logik

    Författare :Annika Åberg; Jan Ch Karlsson; Patrik Larsson; Lars Ivarsson; Lennart G. Svensson; Karlstads universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service encounter; social interaction; insurance business; institutional roles; asymmetrical interaction; relational talk; instrumental talk; conversational analysis; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

    Sammanfattning : The subject of this thesis is interaction in the service encounter. The aim is to describe and explain the service encounter interaction with a special focus on the social and organisational context. LÄS MER

  3. 17. On Incentives affecting Risk and Asset Management of Power Distribution

    Författare :Carl Johan Wallnerström; Rajeev Thottappillil; Patrik Hilber; Ulf Sandberg; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NATURVETENSKAP; NATURAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; asset management; correlation studies; incentives; investment planning; maintenance planning; power distribution; reliability analysis; risk management; statistical validation; tariff regulation; vulnerability analysis; weather states; Electric power engineering; Elkraftteknik; Mathematical statistics; Matematisk statistik; Industrial engineering and economy; Industriell teknik och ekonomi;

    Sammanfattning : The introduction of performance based tariff regulations along with higher media and political pressure have increased the need for well-performed risk and asset management applied to electric power distribution systems (DS), which is an infrastructure considered as a natural monopoly. Compared to other technical systems, DS have special characteristics which are important to consider. LÄS MER

  4. 18. “The World at Your Fingertips if You Know the Computer”: Agency, Information and Communication Technologies and Disability

    Författare :Rebecka Näslund; Elisabeth Berg; Åsa Gardelli; Sisse Finken; Luleå tekniska universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Agency; Disability; Information and Communication Technologies; Intra-action; Material-discursive; Material Semiotics; Modes of ordering; Situated knowledges; Arbetsvetenskap; Human Work Science;

    Sammanfattning : This thesis focuses on the relationships between agency, Information and Communication Technologies (ICT) and people with disability (in various ages). The aim has been to create an understanding by describing and analysing, and as such, to develop knowledge of how people with disabilities experience agency, ICT, and disability in their everyday lives. LÄS MER

  5. 19. Kvinnor och datorisering : en studie i försäkringsbranschen

    Författare :Anita Westerström; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial Work Environment; Industriell produktionsmiljö;

    Sammanfattning : .... LÄS MER

  7. 20. Vad betyder kundfokus? : En studie av närhet, kompetens och teknik

    Författare :Lars Ivarsson; Jan Ch Karlsson; Svante Leijon; Karlstads universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer focus; customer orientation; banking; health care; competence; personal relation; technology; price; customer service; service quality; service provider; service management; front line employee; Work sciences and ergonomics; Arbetsvetenskap och ergonomi; Working Life Science; Arbetsvetenskap;

    Sammanfattning : This is a dissertation about customer focus. Customer focus is a concept that can be understood in terms of giving the customer what the customer wants. LÄS MER