Avancerad sökning

Hittade 2 avhandlingar som matchar ovanstående sökkriterier.

  1. 1. Telephone advice nursing : callers’ perceptions, nurses’ experience of problems and basis for assessments

    Författare :Anna Carin Wahlberg; Karolinska Institutet; Karolinska Institutet; []
    Nyckelord :Telephone advice nursing; telephone triage; telephone assessments; emergency medical dispatching; nonverbal communication; individualistic perspective.;

    Sammanfattning : At a health care call center, care-seekers can consult telephone nurses 24 hours a day. Telephone advice nursing (TAN) includes triage, advice, support, education, referral, information and coordination. LÄS MER

  2. 2. Telephone nurses’ work with persons calling healthcare services frequently

    Författare :Sofia Skogevall; Inger Holmström; Jakob Håkansson Eklund; Elenor Kaminsky; Anna Carin Wahlberg; Mälardalens universitet; []
    Nyckelord :frequent caller; listening; nurse strategies; person-centered care; tele-phone nursing; Care Sciences; vårdvetenskap;

    Sammanfattning : Telephone nursing constitutes a significant part of total healthcare and is increasing in society. Often it entails the care-seeking person’s first contact with healthcare and can be crucial for the whole episode of healthcare for the individual person. LÄS MER