Sökning: "Anette Svingstedt"
Hittade 2 avhandlingar innehållade orden Anette Svingstedt.
1. Servicemötets praktik : på en tingsrätt, ett äldreboende och ett hotell
Sammanfattning : The practice of service encounters in a district court, a home for the elderly, and a hotel Service management research places the service encounter in a central position. It is highlighted as a key event that involves the simultaneous production, consumption, and marketing of the services produced by the operation. LÄS MER
2. Making Meals in Restaurants : Daily Practices and Professional Ideals
Sammanfattning : Thanks to the gastronomic development in recent decades in Sweden, the restaurant industry is growing significantly and has opportunities to attract new and wider groups of labour. However, despite media images of successful chefs and culinary creativity, there is a common perception of tiring working conditions and low wages that prevent restaurants from attracting staff. LÄS MER