Logistikens aktörer - Tankar inför ett ämnesområdes fortsatta utveckling

Detta är en avhandling från Stockholm : Industriell ekonomi och organisation

Sammanfattning: The purpose of this study is to contribute to thedevelopment of the Logistics Management discipline. A motivefor the study is that I have found actors being very anonymousin the Logistics Management literature. I have found this to bein contrast to my practical experiences where actors are highlyessential. On the basis of an interview study and a literaturestudy I want to give some thoughts and ideas for thedevelopment of the discipline. The interview study wasconducted with 48 actors operating across a supply chain withindifferent business areas of a multinational Swedish company.The actors views of the organisation, problems associated withit and logistical variables were focused. In the literary studyI focused on fundamental ideas and characteristics. I alsofocused on scientific foundations and points of departure inLogistics Management research.In the text I strive to view the world as sociallyconstructed and in my writing I have the effort to beinterpretative and reflective. With these points of departure Itry to use approaches seldom used in research within thelogistics management discipline.In my work I present thoughts and ideas which are importantto notice with regard to the aim of the discipline to benormative and contribute to the development of one or manyorganisations. The first issue that I highlight is that in theinterview study it was apparent that there existed clusterswith different perspectives across the supply chain. Theseperspectives provided different sorts of understanding for theorganisation and problems associated with it. I found this tobe a reason for problems within the organisation. In theliterature, however, I found the insight about this is low ornot outspoken, which motivates further studies. As aconsequence of the different views and understanding, I noticedthat the interviewees put different meaning into concepts likecustomer focus and holistic vision. The different meaningseemed to be a reason for problems within the organisation.Since I regard the concepts as central and obvious within thediscipline, more attention could be given to the concepts andhow they are used. The interviewees also emphasised awell-functioning organisation and the importance ofimplementing solutions. Implementation issues could thereforebe highlighted to a larger extent, to elucidate obstacles andpossibilities for successful change management and to highlightproblems that need to be treated. In the interviews people andtheir behaviours were seen as central. Therefore human andtheir behaviours could be given more attention. Understandingfor people’s behaviour as a foundation for changemanagement processes could be emphasised even more. As aconsequence, I consider reference to other disciplinesnecessary to reach a higher understanding of these behaviours.Since the studied company was far from the best practicestudies that now dominate the area and the study has proven tobe fruitful, the discipline could strive to be more balancedand use other cases to elucidate problems and highlight theseproblems.Some authors’opinions that other paradigms and viewsthan the ones dominating the discipline should be used todevelop it, has been strengthened by the study, especially withregard to paradigms and views with a focus on actors.

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