Exploring Tactical Command and Control A Role-Playing Simulation Approach

Sammanfattning: This thesis concerns command and control (C2) work at the tactical level in emergency and crisis response operations. The presented research addresses two main research questions. The first question is whether it is feasible to simulate and study C2 work in the initial stages of response operations by means of role-playing simulations. If so, the second question is how to develop and execute role-playing simulations in order to explore this type of C2 work in a methodologically sound way. The presented research is based on simulations as methodological means for qualitative research. The utilized simulation approach is scenario-based real-time role-playing simulations grounded in models of C2 work and response operations. Three simulations have been conducted based on this methodology and are reported in this thesis. Simulation I focused on the work practice of cooperating commanders whose activities may be enhanced by the use of artifacts. Simulation II concerned the issues of operationalizing advanced technological artifacts in rapid response expert teams. Simulation III gave attention to the role improvisation in C2 teams designated for international operations. The results from the simulations and from the work conducted and presented in this thesis contribute with knowledge and experience from using role-playing simulations to study C2 work. This includes the methodological aspects of designing and conducting role-playing simulations such as scenarios, realism, evaluation and simulation format and control. It also includes the identification of the main application and problem areas for which the methodology is suitable, that is explorative qualitative inquiries and evaluation studies. The thesis provides new insights in C2 work with respect to adaptive behavior and improvisation. The thesis also identifies areas that need to be considered in order to further develop the role-playing simulation approach and its applicability.