Sökning: "telephone advice"

Visar resultat 1 - 5 av 29 avhandlingar innehållade orden telephone advice.

  1. 1. Telephone advice nursing : communication, patient satisfaction and tool development

    Författare :Christina Johnson; Sussanne Börjeson; Malou Lindberg; Susan Wilhelmsson; Inger Holmström; Pia Tingström; Linköpings universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; NATURVETENSKAP; NATURAL SCIENCES;

    Sammanfattning : Background: Telenursing has rapidly expanded in many countries. In Sweden, a national telephone advisory nursing service reaches the entire nation and receives approximately 4,5 million calls per year. LÄS MER

  3. 2. Råd och ruelse : Moral och samtalsstrategier i Giftinformationscentralens telefonrådgivning

    Författare :Håkan Landqvist; Jan Svennevig; Uppsala universitet; []
    Nyckelord :HUMANIORA; HUMANITIES; Scandinavian languages - general; institutional discourse; telephone conversation; hotline; conversation analysis; face-saving strategies; morality; interactional asymmetry; poison information centre; poisoning; advice giving; Swedish; Nordiska språk - allmänt; Scandinavian languages; Nordiska språk; nordiska språk; Scandinavian Languages;

    Sammanfattning : In many different kinds of institutional discourse, the agenda concerns issues that have strong moral implications for the layperson. The present study deals with one such type of discourse, citizens’ calls to the Swedish Poison Information Centre (PIC). LÄS MER

  4. 3. Telephone Nursing : Stakeholder views and understandings from a paediatric and a gender perspective

    Författare :Elenor Kaminsky; Inger K Holmström; Marianne Carlsson; Venke Sørlie; Uppsala universitet; []
    Nyckelord :Children; Equitable Healthcare; Gender; Health Promotion; Managers; Paediatric; Paediatric Health Calls; Parents; Registered Nurses; Telenurse; Telephone Nursing; Qualitative Research; Hälso- och sjukvårdsforskning; Health Care Research;

    Sammanfattning : ‘First line healthcare’ is offered via telephone in many Western countries. The overall aim of this thesis is to describe Telephone Nursing (TN) from three viewpoints: telenurses, parents calling for their children, and operation managers. Four empirical studies were conducted. LÄS MER

  5. 4. Telefonrådgivning - en verksamhet i tiden : studier ur ett patient- och sjuksköterskeperspektiv

    Författare :Mayvor Ström; Göteborgs universitet; []
    Nyckelord :callers perspective; costs; factor analysis; nursing attitudes; phenomenography; primary health care; questionnaire; telephone advice; telephone care; patient s perspective; telenursing; telephone nursing triage;

    Sammanfattning : Background : Care encounters and nurses’ advising over the phone are increasingly common in the Western world today. This new area in the profession needs more research due to its’ importance in daily life. LÄS MER

  7. 5. National Telephone Advice Nursing in Sweden : Patient Safety and Communication

    Författare :Annica Ernesäter; Inger Holmström; Ulrika Winblad; Maria Engström; Hilde Eide; Uppsala universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES;

    Sammanfattning : The overall aim of this thesis was to investigate patient safety and communication within national telephone advice nursing (SHD) in Sweden. Four empirical studies with different perspectives were conducted. LÄS MER