Sökning: "servicemötet"
Hittade 1 avhandling innehållade ordet servicemötet.
1. Servicemötets praktik : på en tingsrätt, ett äldreboende och ett hotell
Sammanfattning : The practice of service encounters in a district court, a home for the elderly, and a hotel Service management research places the service encounter in a central position. It is highlighted as a key event that involves the simultaneous production, consumption, and marketing of the services produced by the operation. LÄS MER
Resultatsidor:
1