Sökning: "service operations"

Visar resultat 1 - 5 av 154 avhandlingar innehållade orden service operations.

1. 1. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings

   Författare :Karin Isaksson; Maria Huge-Brodin; Maria Björklund; Mats Abrahamsson; Roland Hellberg; Linköpings universitet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Logistics service providers; new service development; framework; green service offerings; environmental work;

   Sammanfattning : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. LÄS MER

3. 2. Adapting manufacturing strategy to industrial after-sales service operations

   Författare :Pontus Johansson; Jan Olhager; Sergio Cavalieri; Linköpings universitet; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Manufacturing strategy; Operations strategy; Service operations; Industrial engineering and economy; Industriell teknik och ekonomi;

   Sammanfattning : This dissertation is initiated from an increased awareness within industry of the importance of services in general and of after-sales services in particular. The scope of this research is to analyse how the specific characteristics of after-sales services affect a company’s manufacturing strategy, which in effect should become an operations strategy not only considering the manufacturing of goods. LÄS MER

4. 3. Customer-to-customer roles and impacts in service encounters

   Författare :Linda Lee; Esmail Salehi-Sangari; Ian P McCarthy; Gerard Prendergast; KTH; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service encounters; group service encounters; customer-to-customer interaction; customer cohort climates; other customers; service operations; online reviews; Industriell ekonomi och organisation; Industrial Engineering and Management;

   Sammanfattning : This thesis investigates customer-to-customer roles and impacts in the context of service encounters. This topic is studied from two angles: customer interactions during group service encounters and customer perceptions post service encounters. LÄS MER

5. 4. Activation Policy in Action : A Street-Level Study of Social Assistance in the Swedish Welfare State

   Författare :Katarina H. Thorén; Sydney Hans; Tapio Salonen; Jennifer Mosley; Jeanne Marsh; Växjö universitet; []
   Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Activation policy; social assistance; street-level bureaucracy theory; front-line workers; implementation; welfare state; coping strategy; discretion; Social work; Socialt arbete; Socialt arbete; Social Work;

   Sammanfattning : Work-related activation policies are currently developing in most western welfare states. Sweden is no exception and activation policies were introduced in the 1990s in many municipal social services organizations in Sweden. LÄS MER

7. 5. Realizing High Performance NFV Service Chains

   Författare :Georgios P. Katsikas; Dejan Kostic; Gerald Maguire Jr.; Fabian Schneider; KTH; []
   Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NFV; service chains; profiler; scheduling; multiplexing; synthesis; line-rate; 40 Gbps; NFV; service kedjor; profilering; planläggningsstrategier; syntetiserade; 40 Gbps; Informations- och kommunikationsteknik; Information and Communication Technology; Computer Science; Datalogi;

   Sammanfattning : Network functions (NFs) hold a key role in networks, offering in-network services, such as enhanced performance, policy enforcement, and security. Traditionally, NFs have been implemented in specialized, thus expensive hardware. LÄS MER