Sökning: "critical incident"

Visar resultat 1 - 5 av 87 avhandlingar innehållade orden critical incident.

  1. 1. Critical Business Episodes : The Criticality of Damage Adjustment Processes in Insurance Relationships

    Författare :Mikael Gidhagen; Bo Edvardsson; Uppsala universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; business-to-business; claim settlement; corporate insurance; critical episode; critical incident; customer relationship; damage adjustment; feeling of security; financial services; insurance; insurance marketing; insurance relationship; intangibility; loss; marketing; professional services; relationship; relationship character; relationship context; relationship development; relationship marketing; relationship quality; service; services marketing; service quality; Företagsekonomi; Business studies; Företagsekonomi; Business Studies; företagsekonomi;

    Sammanfattning : Corporate insurance relationships involve a highly intangible professional service which provides the corporate customer with risk reduction. Insurance services are here defined as being composed of two elements: the delivery of a feeling of security, and, in the event of a loss, the damage adjustment and claim settlement. LÄS MER

  3. 2. Interprofessionella team i vården : En studie om samarbete mellan hälsoprofessioner

    Författare :Susanne Kvarnström; Elisabet Cedersund; Toomas Timpka; Ola Wahlström; Linköpings universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; health professions; interprofessional; interprofessional learning; teamwork; Keywords: collaboration; critical incident technique; discourse analysis; critical incident-teknik; diskursanalys; hälsoprofessioner; interprofessionell; interprofessionellt lärande; samarbete; teamarbete; Social medicine; Socialmedicin;

    Sammanfattning : There are great expectations that collaboration among professions and various sectors will further develop health care and thus lead to improved public health. In the World Health Organization’s declaration “Health 21” the designated goal for health professions in the member nations in Europe by the year 2010 is to have developed health promotional competence, including teamwork and cooperation based on mutual respect for the expertise of various professions. LÄS MER

  4. 3. The Collaborative Challenge of Product Development : Exploring Sustainable Work Systems Through Critical Incidents in R&D Alliances

    Författare :Lars Uppvall; Matti Kaulio; Pär Åhlström; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; R D Alliances; product development; sustainable work systems; critical incident technique; operational work; Industrial engineering and economy; Industriell teknik och ekonomi;

    Sammanfattning : The aim of this thesis is to empirically study challenges and opportunities in the operational work in contract-based R&D alliances in order to increase the understanding of this type of work system and explore how these work systems could be sustainable. Based on the concept of sustainable work systems, this thesis addresses issues of how work in R&D alliance should support both the competitiveness of the firm as well as regeneration of human resources. LÄS MER

  5. 4. On the Influence of Rail Vehicle Parameters on the Derailment Process and its Consequences

    Författare :Dan Brabie; Evert Andersson; Johan Oscarsson; KTH; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; train; railway; rail vehicle; accident; incident; derailment; bogie design; simulation; wheel; sleeper; impact; Vehicle engineering; Farkostteknik;

    Sammanfattning : This thesis aims at systematically studying the possibilities of minimising devastatingconsequences of high-speed derailments by appropriate measures and features in thetrain design, including the running gear. The course of events immediately afterderailments is studied with respect to whether the train stays upright and close to thetrack centre line or deviates laterally with probably serious consequences. LÄS MER

  7. 5. Life situation among persons living with inflammatory bowel disease

    Författare :Katarina Pihl Lesnovska; Sussanne Börjeson; Henrik Hjortswang; Gunilla Hollman Frisman; Bodil Ohlsson; Linköpings universitet; []
    Nyckelord :MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; critical incident; Crohn’s disease; inflammatory bowel disease; knowledge need; life situation; perception of healthcare; quality of care; ulcerative colitis;

    Sammanfattning : Living with inflammatory bowel disease (IBD) affects physical, psychological and social dimensions, limiting the ability to engage in daily activities. Persons with IBD may need frequent and lifelong contacts with the healthcare (HC), highlighting the importance of quality care. LÄS MER