Sökning: "Total service offering"

Visar resultat 1 - 5 av 17 avhandlingar innehållade orden Total service offering.

  1. 1. Customer-perceived Value in Business Relationships

    Författare :Catarina Bovik; Per Norling; Christian Berggren; Karlstads universitet; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer-perceived value; Total service offering; Business-to-business relationship; Commercial aircraft engine maintenance industry; Case study; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Sammanfattning : The content of customer-perceived value has in this study been explored with the aim of providing an understanding of the concept. The evolving service-centered logic for marketing puts an emphasis on value, especially the value perceived and determined by the customer. LÄS MER

  3. 2. Towards Changeability Quantification for Product-Service Systems Design

    Författare :Raj Jiten Machchhar; Alessandro Bertoni; Johan Wall; Fredrik Elgh; Blekinge Tekniska Högskola; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Changeability quantification; early design; Uncertainty; Value robustness; Operational Scenario; Product-Service Systems; Systems Engineering.; Maskinteknik; Mechanical Engineering;

    Sammanfattning : Tough competition and volatile global markets have pushed the manufacturing industries to develop solutions more customer-centric with optimal utilization of resources. One of the key reasons behind developing a customer-centric solution is the increased customer value that imparts a competitive edge to the manufacturing industries, eventually leading them to sustain their businesses. LÄS MER

  4. 3. Managing Quality in a Service Context

    Författare :Elisabeth Johansson; Lars Witell; Mattias Elg; Ida Gremyr; Linköpings universitet; []
    Nyckelord :;

    Sammanfattning : In recent years, service organizations have had to increase the number of offerings they provide. These organizations face difficulties in changing their internal processes to provide high-quality offerings. LÄS MER

  5. 4. Implementing an Integrated Product Service Offering Design Method for Complex Products and Systems

    Författare :Amir Taabodi; Mattias Lindahl; Tomohiko Sakao; Mats Björkman; Linköpings universitet; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES;

    Sammanfattning : Over the last decade, manufacturing firms have shown increasing interest to shift from selling physical products to providing solutions for customer needs. Several concepts, such as the Integrated Product Service Offering (IPSO), have been developed to support these companies. LÄS MER

  7. 5. Life Cycle Costing : Supporting companies towards a circular economy

    Författare :Marianna Lena Kambanou; Mattias Lindahl; Tomohiko Sakao; Giuditta Pezzotta; Linköpings universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; life cycle costing; total cost of ownership; circular strategies; products as a service; through life costing; life cycle management; circular economy;

    Sammanfattning : Increased consumption has resulted in the depletion of non-renewable resources and an explosion in waste. A circular economy proposes to sustain economic growth but decouple it from resource consumption by keeping products and materials in the economy. LÄS MER