Sökning: "Loyalty"
Visar resultat 1 - 5 av 119 avhandlingar innehållade ordet Loyalty.
1. A mobile bank application loyalty model : The young bank customer perspective
Sammanfattning : This thesis investigates young bank customer (YBC) perceptions of loyalty in the context of mobile bank applications (MBAs), including loyalty antecedents and the consequences of loyalty. A first study investigates the relationships between cognitive, affective, and conative antecedents, on one hand, and loyalty, on the other. LÄS MER
2. The Impact of Loyalty Programs on Customer Loyalty: Multiple Case Studies on Business to Business (B2B) Loyalty Programs in the Air Cargo Market
Sammanfattning : Air cargo plays a crucial role in air transport and the globalized economy; this study investigates airline cargo's current practices and marketing tools that enhance customer loyalty. There is an obvious lack of literature on the key drivers of customer loyalty and loyalty programs in the domain of air cargo. LÄS MER
3. Value creation and loyalty in exchange relationships : a dynamic perspective
Sammanfattning : This marketing dissertation focuses on the troublesome aspects of value creation in dynamic business relations including in relation to internal and external customers. The research field points out that relationship-mediated value creation emerges in various forms of organizational arrangements, inter-organizational settings, service systems and networks. LÄS MER
4. Styrelseledamöters lojalitetsplikt : Särskilt om förbudet att utnyttja affärsmöjligheter
Sammanfattning : Under Swedish law directors of limited liability companies have, without doubt, a duty of loyalty. It is also clear that the duty of loyalty is quite extensive. Due to mainly the lack of legal provisions and case law governing the duty of loyalty, the extent of the duty and the outer limits of it are unclear to both legal experts and practitioners. LÄS MER
5. Loyalty Work : Emotional interactions of defence lawyers in Swedish courtrooms
Sammanfattning : Defence lawyers’ work takes place in emotionally charged, yet emotionally constraining situations. This is particularly evident in criminal trials. Distressed clients, unforeseeable disruptions, disturbing evidence, emotional plaintiffs and even moral suspicions should all be managed in a proper and appropriate manner. LÄS MER