Sökning: "Jon Engström"

Hittade 2 avhandlingar innehållade orden Jon Engström.

  1. 1. Co-creation in Healthcare Service Development : A Diary-based approach

    Författare :Jon Engström; Mattias Elg; Lars Witell; Lars Nordgren; Linköpings universitet; []
    Nyckelord :;

    Sammanfattning : The patient is the only person who experiences the complete course of a healthcare problem, from first symptom to any contacts with the healthcare system to examination, treatment, follow-up activities and rehabilitation. The aim of this thesis is to explore how caregivers, together with patients, can draw on the knowledge patients acquire from their experiences in healthcare service development. LÄS MER

  3. 2. Patient involvement and service innovation in healthcare

    Författare :Jon Engström; Mattias Elg; Lars Witell; Glenn Robert; Linköpings universitet; []
    Nyckelord :Patient Involvement; participation; co-creation; patient empowerment; user involvement. patient centered care; motivation; user experiences; co-creation; service development; service innovation; service design; health care; lead users; diary; value;

    Sammanfattning : This thesis adds to a stream of research suggesting that healthcare can be more patient centered and efficient by redefining the role of the patient from a passive receiver to a more active and collaborative participant. This may relate to healthcare provision (Anderson and Funnell, 2005; Berry and Bendapudi, 2007; Bitner and Brown, 2008; McColl-Kennedy et al. LÄS MER