Sökning: "Johan Elg"
Hittade 3 avhandlingar innehållade orden Johan Elg.
1. Wargaming in Military Education for Army Officers and Officer Cadets
Sammanfattning : Wargaming has been part of military curricula for about 200 years since the introduction of Kriegsspiel, but it is still something of an art form. This thesis attempts to theorise the practice of military educational wargaming, and specifically to explore why such wargaming takes the form it does. LÄS MER
2. Exploring Tampering : Towards an Understanding of Why Improvement Efforts Sometimes Fail
Sammanfattning : Ever-increasing competition together with increasing and changing customer demands place high demands on organisations to maintain and improve their current products and services while also developing and renewing their offerings. However, research claims that many improvement efforts carried out in organisations fail. LÄS MER
3. Taking a system view on customer value creation
Sammanfattning : In Quality Management and Total Quality Management (TQM) customer focus and customer value creation is of importance and in organisations it is of high priority. Quality Management has had an internal focus when it comes to customer value creation but in the 21st century there is a need for an outward orientation and to go beyond the organisational borders. LÄS MER